Role overview
Lead architecture and hands-on development for a customer relationship management platform serving automotive repair businesses. The role spans data processing, automation, integrations, infrastructure, and product delivery, with a focus on building scalable services and applying AI and agentic workflows in production.
Responsibilities
- Set technical direction for core platform components, including data ingestion and processing that support automation.
- Design reusable full-stack components and services that can perform as the platform grows.
- Move between core infrastructure and integrations as product needs change.
- Work with product partners to understand user problems and guide engineering decisions toward practical customer value.
- Raise standards for security, testing, and maintainability through code reviews and engineering practices.
- Shape CI/CD, containerization, infrastructure-as-code, and AI-enabled workflows.
Requirements
- Seven or more years building complex web-based SaaS products.
- Practical experience with LLMs, prompt engineering, and shipping AI-powered features or agentic workflows to production.
- Experience incorporating AI tools into CI/CD, such as code review, testing, or workflow orchestration.
- Strong relational and NoSQL database skills, including schema design and query optimization.
- Ability to explain technical decisions in terms of product outcomes and work effectively with leadership.
- High ownership, sound judgment, and comfort delivering in a fast-moving environment.
Nice to have
- Experience with .NET, Node.js/TypeScript, and React; infrastructure-as-code tools such as Terraform or CloudFormation; or early-stage company work.
- Experience with Claude ecosystem integrations, prompt chaining, tool use, or MCP.
Benefits and work setup
- Remote within the United States, with equity options, employer-paid medical insurance, flexible paid time off with a 15-day minimum, FSA/HSA and 401(k) options, and learning and home-office stipends.