Principal Data Analytics & Intelligence Specialist- Private Banking

Citizens Bank; Short Hills (NJ); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement benefits

Parental leave

Flexible work

Education reimbursement

Wellness programs

Job summary

Citizens Bank is seeking a Principal Data Analytics & Intelligence Specialist - Private Banking to lead complex data management initiatives, shape analytics strategy, ensure data quality, and mentor junior staff.

You will partner with PB, Wealth and data teams to design dashboards, KPIs, and predictive models, enable real-time decisions, and drive cross-business insights with agentic AI capabilities.

Qualifications

• 8+ years of banking data analytics experience.
• Strong ability to translate business needs into analytics solutions.
• Hands-on with SQL, Python, R, Tableau and Power BI.
• Familiar with agentic AI concepts for client personalization.
• Excellent stakeholder engagement across PB, engineering and analytics.

Responsibilities

• Lead complex data management projects and ensure data quality.
• Partner with PB, Wealth and data teams to integrate data for unified views.
• Design dashboards, KPIs and predictive models for real-time decisions.
• Mentor junior team members and guide analytics strategy.

Skills

SQL

Python

R

Tableau

Power BI

Agentic AI

Stakeholder engagement

Data analytics

Education

Bachelor's degree in Data Analytics or Computer Science

Tools

SQL

Python

R

Tableau

Power BI

Job description

Description

JOB DESCRIPTION

The Principal Data Analytics & Intelligence Specialist- Private Banking will be responsible for leading and guiding complex data management projects. This role involves developing advanced data strategies, ensuring data quality, and mentoring junior team members. This role will partner closely with Private Bank (PB) business teams, Wealth data teams, data engineering, and analytics teams to integrate data, derive insights, and enable intelligent decision-making.

This specialist will play a critical role in deployment of the PB analytics strategy, leveraging modern technologies to power personalized insights, operational intelligence, and predictive capabilities.

Product & Data Subject Matter Expertise

• Become the go-to SME on PB products and offerings, including:
  • Deposits: structures, flows, pricing, and profitability
  • Consumer Loans: mortgages, personal lending, HELOCs
  • Commercial Lending: CRE, C&I, and relationship-based facilities
  • Specialty Lending: tailored UHNW financing, securities-backed lending
• Understand data flows across PB, Wealth, and Commercial and how these intersect for unified relationship views.
• Define critical product and transactional data attributes to support reporting, analytics, and cross-business insights.

Analytics & Insights Enablement

• Partner with business and analytics teams to define insights and intelligence needs for:
  • Deposit performance and balance behaviors
  • Loan utilization, repayment trends, and risk drivers
  • Client and household profitability analysis
  • Cross-business opportunities with Wealth and Commercial
  • Work with analytics teams to design dashboards, KPIs, and predictive models that enable real-time decision-making.
  • Collaborate with AI specialists to enable agentic AI capabilities for personalized recommendations and intelligent client engagement.

Data Integration & Platform Readiness

• Define data quality expectations and partner on validation processes to ensure accuracy and completeness.
• Work with data engineering to ensure PB data is accurately ingested, transformed, and unified in the PB data platform.
• Partner with the Wealth data team to align product, client, and household views across PB and Wealth domains.

Cross-Business Collaboration

• Actively engage with enterprise AI, analytics, and digital experience teams to enable PB-led innovation.

Required Qualifications

• 8+ years of experience in Private / Consumer Banking, Commercial Banking, data and analytics.
• High level understanding of PB deposits, loans, and lending products
• Experience translating business needs into analytical requirements and insight-driven solutions.
• Hands-on experience with data analysis tools (SQL, Python, R, Tableau, Power BI, etc.).
• Familiarity with agentic AI concepts and its application to client intelligence and personalization.
• Strong stakeholder engagement skills; able to work across PB business, engineering, analytics, and enterprise teams.
• Bachelor's degree in Data Analytics, Computer Science, or a similar technical field.

Preferred Qualifications

• Knowledge of core banking systems, loan origination platforms, and enterprise data platforms.
• Understanding of PB client segmentation, relationship-tiering, and cross-business interactions.
• Experience with AI/ML analytics pipelines and agent-based intelligence frameworks.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday-Friday
• Hybrid schedule: 4 days on site at a Citizens corporate office and 1 day remote

Pay Transparency

The salary range for this position is $140k-$180k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.