Principal Customer Solutions Engineer

Westinghouse Electric Company; Cranberry Township (Butler County); Hybrid; USD 103,000 - 129,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid vacations and holidays

Flexible work arrangements

Job summary

Westinghouse Electric Company in Cranberry Township, PA, is seeking a Principal Customer Solutions Engineer to lead engineering and business teams in delivering NSSS products and services. You’ll guide RFQ responses, create pricing strategies, and build strategic customer relationships with utility engineers and management.

You will forecast financials for opportunities, support contract changes, and coordinate with Account, Sales, and Project teams.

Qualifications

• Bachelor's degree or equivalent in Engineering, Project Management, Business or related field.
• 6+ years of related experience.
• Ability to travel to customer sites and industry meetings (~10% travel).

Responsibilities

• Lead business unit and engineering teams to identify, develop, and offer products and services for utility customers.
• Analyze RFQ requirements and lead proposal development, scope, cost estimates, and pricing strategies.
• Grow relationships with utility engineers and management as a consultative partner.
• Close technical and commercial gaps to position Westinghouse in the marketplace.
• Forecast financial timing and results for opportunities and assist in contract changes.
• Interface with account, sales, finance, and legal teams and manage opportunities in Dynamics 365.
• Collaborate to develop breakthrough technologies and cost improvements to support growth.

Education

Bachelor's degree or equivalent in Engineering, Project Management, Business or related field

Job description

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Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role:

As a Principal Customer Solutions Engineer in the Nuclear Steam Supply System (NSSS) Engineering organization, you will lead business unit and engineering teams in identifying, developing, and offering products and services that provide our utility customers with solutions to complex technical problems.

You will report to the Sr. Manager, Product, and will be based out of our Cranberry Township, PA facility.

Key Responsibilities:

Demonstrate broad and extensive product knowledge of the offerings within the product line, including some or all of the following:

• License Renewal
• Licensing
• Specialty Testing at the Churchill site
• Radiation Analysis
• Nuclear Operations
• Reactor Vessel Integrity
• Procedures

Analyze request for quote (RFQ) requirements and lead proposal development; from development of scope and technical aspects, as well as cost estimates, and development of pricing strategies through complex negotiations with customers to secure order entry and grow backlog.

Initiate and grow business relationships with utility customer engineers and management to position Westinghouse as a consultative partner in the marketplace.

Evaluate customer needs and industry trends to identify areas for revenue and margin growth; work to close both technical and commercial gaps to position Westinghouse as #1 or #2 in the marketplace.

Assist in financial forecasting to provide an accurate assessment of both financial timing and results for opportunities

Assist Project Managers and Contract Managers on contract changes.

Facilitate opportunity management and interface with Account Teams and Sales Teams to maintain opportunity database (D365). Additional interface support activities include Growth Planning, Key Opportunity Review, Marketing Material, Capture Plan Development.

Work with project execution stakeholders, as needed, to exceed revenue and margin objectives.

Assist product managers in the development and implementation of strategic plan; ranging from individual product strategies to department level business plan

Collaborate with resource groups to develop breakthrough technologies and cost improvements to support growth initiatives; facilitate organizational learning and continuous improvement.

Complete development opportunities such as contributing to project execution work on a project within the portfolio to deepen product understanding and customer relationships. Although this role has a priority on business development, there is potential for technical development within the relevant product line in conjunction with business needs

Convey both complex technical and financial information both informally and in presentation format. Understanding of the interaction of company functions that are touch points to opportunities and projects (e.g. Finance, Legal, Quality, Supply Chain, etc.).

Develop Customer Solution Management skills in organization to ensure “bench strength” and succession planning.

Qualifications:

Bachelor's degree or equivalent in Engineering, Project Management, Business or related field.

6+ years of related experience.

Ability to travel to customer sites and industry meetings (~10% travel)

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $103,200 to $129,000 per year.

#LI-Hybrid

Why Westinghouse?

Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:

Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options

Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members

401(k) with Company Match Contributions to support employees' retirement

Paid Vacations and Company Holidays

Opportunities for Flexible Work Arrangements to promote work-life balance

Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers

Global Recognition and Service Programs to celebrate employee accomplishments and service

Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.