Principal Consultant - RALS Informatics

Abbott; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Career development

Health coverage

Retirement plan

Tuition reimbursement

Education benefits

Job summary

Abbott is seeking a Principal Consultant - RALS Informatics to lead complex laboratory informatics initiatives across customer sites in the United States. This field-based, remote role includes 25% travel within the country and focuses on guiding design, implementation, optimization, and adoption of RALS solutions to improve operational efficiency and patient outcomes.

You will influence product strategy, resolve challenging customer issues, and mentor teams while collaborating with product

Qualifications

• Bachelor's degree in Health Sciences, Engineering, Information Systems, Computer Science, or related field.
• 12+ years of engineering, laboratory informatics, healthcare technology, laboratory operations, or related experience.
• Experience leading complex software implementations, enterprise deployments, upgrades, or strategic customer initiatives.
• Deep knowledge of laboratory informatics workflows, healthcare technology ecosystems, systems integration, and regulated environments.
• Experience advising cross-functional teams on technical, operational, compliance, and implementation risks.

Responsibilities

• Serve as the primary technical and functional authority for the RALS platform, advising customers and internal teams on laboratory informatics workflows, system capabilities, and best practices.
• Lead solution design, implementation planning, upgrade activities, and adoption strategies for complex customer environments.
• Act as the primary escalation point for technical, workflow, integration, compliance, and business process challenges related to the RALS platform.
• Guide customers in optimizing laboratory workflows, improving operational efficiency, supporting compliance objectives, and maximizing solution value.

Skills

Laboratory informatics

Systems integration

Regulated environments

Cross-functional leadership

Technical communication

Education

Bachelor's degree

Master's degree (preferred)

Tools

Laboratory middleware

LIS

Connectivity tooling

Job description

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an opportunity for the role of Principal Consultant - RALS Informatics within our CMI ARDx Cardiometabolic and Informatics division. It's a field-based remote role with 25% travel within the country.

CMI ARDx Cardiometabolic and Informatics develops innovative informatics, data management, connectivity, and workflow solutions that help laboratories and healthcare organizations improve operational efficiency, data integrity, regulatory compliance, and patient care.

As the Principal Consultant - RALS Informatics, you'll serve as the recognized subject matter expert for the RALS portfolio, guiding customers and internal teams through solution design, implementation, optimization, and adoption. You'll influence product strategy, resolve complex customer challenges, and drive successful outcomes across strategic laboratory informatics initiatives.

What You'll Work On

• Serve as the primary technical and functional authority for the RALS platform, advising customers and internal teams on laboratory informatics workflows, system capabilities, and best practices.
• Partner with Product Management, Professional Services, Customer Success, Support, Sales, Engineering, Quality, and Regulatory teams to align customer needs with product and service strategies.
• Lead solution design, implementation planning, upgrade activities, and adoption strategies for complex customer environments.
• Act as the primary escalation point for technical, workflow, integration, compliance, and business process challenges related to the RALS platform.
• Guide customers in optimizing laboratory workflows, improving operational efficiency, supporting compliance objectives, and maximizing solution value.
• Facilitate discovery sessions, architecture discussions, customer workshops, and executive stakeholder engagements.
• Establish implementation standards, solution design frameworks, configuration guidelines, and support models that enable scalable customer success.
• Assess industry trends, regulatory expectations, and data integrity requirements to identify opportunities for innovation and product enhancement.
• Evaluate third-party integrations and supporting technologies to ensure compatibility, reliability, and business value.
• Lead training programs, technical forums, webinars, workshops, and knowledge-sharing initiatives across customer-facing teams.
• Provide mentorship and technical leadership to consultants, implementation teams, and customer-facing personnel to strengthen organizational expertise.
• Represent Abbott as a trusted laboratory informatics expert through customer engagement, industry participation, and thought leadership activities.

Required Qualifications

• Bachelor's degree in Health Sciences, Engineering, Information Systems, Computer Science, or a related field, or an equivalent combination of education and work experience.
• 12+ years of engineering, laboratory informatics, healthcare technology, laboratory operations, or related industry experience.
• Experience leading complex software implementations, enterprise deployments, upgrades, or strategic customer initiatives.
• Deep knowledge of laboratory informatics workflows, healthcare technology ecosystems, systems integration, and regulated operating environments.
• Experience advising cross-functional teams on technical, operational, compliance, and implementation risks.
• Demonstrated ability to communicate complex technical and business concepts to technical teams, leadership, and customer stakeholders.

Preferred Qualifications

• Master's degree in a related discipline.
• Experience with RALS, laboratory middleware, laboratory information systems (LIS), connectivity pl