Principal Cloud Platform Product Manager

Humana Inc; United States; Remote; USD 168,000 - 231,000; Full time

Job summary

A leading healthcare company is seeking a Principal Product Manager to lead their multi-cloud strategy. This role focuses on enhancing customer onboarding experiences and optimizing cloud capabilities. Ideal candidates will have deep technical expertise in cloud computing and significant product management experience, ensuring a customer-centric approach to product development.

Qualifications

• Deep technical expertise in cloud computing, with hands-on knowledge of AWS, Azure, and GCP.
• 10+ years of experience managing cloud platforms or multi-cloud environments.
• Strong communication and collaboration skills to build rapport with diverse audiences.

Responsibilities

• Define and drive multi-cloud product strategy, collaborating with domain teams.
• Ensure platform meets high standards of security, scalability, and reliability.
• Influence technical and business stakeholders to secure investment in cloud initiatives.

Skills

Cloud Computing

Customer Centricity

Product Management

Agile Execution

Strategic Leadership

Data-Driven Decision Making

Education

10+ Years of Product Management Experience

Tools

AWS

Azure

GCP

Kubernetes

Docker

Job description

Job Profile

IT Product Management Principal

Job Level

Principal

Become a part of our caring community and help us put health first

Role Overview
We are building and maintaining a cloud platform that spans multiple cloud service providers (CSPs) to deliver scalable, secure, and high-performance solutions. As we expand our cloud capabilities, we are looking for a Principal Product Manager to lead our multi-CSP strategy, drive cross-domain collaboration, and optimize our customer onboarding experience.

As a Principal Cloud Platform Product Manager, you will own the vision, strategy, and execution for our multi-cloud platform—focusing on seamless onboarding, platform extensibility, and cross-domain integration. You will bring deep technical expertise in cloud computing while maintaining an obsessive focus on customer needs to ensure we build a platform that is powerful, intuitive, and easy to adopt.

You will work closely with engineering, operations, security, enterprise architecture, segment IT and business teams to define and prioritize initiatives that enhance developer experience, scalability, and operational efficiency. This role requires a unique blend of technical depth, strategic thinking, and customer empathy to deliver an exceptional cloud platform experience.

Key Responsibilities

Strategic Leadership

•Define and drive the multi-cloud product strategy, ensuring seamless interoperability across CSPs (Azure, GCP, AWS, etc.).

•Collaborate with domain teams to establish a unified cloud platform roadmap, aligning business objectives with technical feasibility.

•Actively participate and drive decision-making around cloud-native services, workload orchestration, and cost optimization.

•Ensure the platform meets the highest standards of security, scalability, and reliability across CSPs.

Customer-Focused Innovation

•Champion customer needs, ensuring an intuitive and seamless onboarding experience.

•Engage with customers, developers, and internal stakeholders to gather insights and continuously refine product features.

•Define and improve self-service capabilities, automation, and documentation for faster time-to-value.

•Partner with UX and developer relations teams to simplify workflows and reduce cognitive load for customers.

Deep Technical Execution & Delivery

•Leverage deep technical expertise in cloud architecture, APIs, infrastructure automation, and security to make informed product decisions.

•Drive agile execution, prioritizing high-impact initiatives and iterating based on user feedback.

•Collaborate with engineering, security, compliance, and DevOps to ensure platform scalability and security best practices.

•Influence technical and business stakeholders to secure buy-in and investment.

Cross-Team Collaboration

•Work across engineering, security, compliance, and DevOps to ensure platform scalability and security best practices.

•Drive alignment between product, operations, and customer support to continuously improve service reliability.

•Define and measure key success metrics (activation rates, onboarding efficiency, platform adoption, etc.).

•Effectively collaborate with a diverse audience ranging including engineers, architects, executives, technical and non-technical customers/partners.

Use your skills to make an impact

Qualifications

•Deep technical expertise in cloud computing, with hands-on knowledge of AWS, Azure, and GCP services, including networking, security, compute, data and storage.

•10+ years of product management experience, with a focus on cloud platforms, multi-cloud environments, or PaaS/SaaS.

•Proven track record of customer centric approaches—demonstrated ability to deeply understand customer pain points and drive innovative solutions.

•Experience with onboarding workflows, developer tools, and automation in cloud environments.

•Proven ability to manage cross-functional teams in a complex enterprise setting.

•Excellent data-driven decision-making and analytical skills.

•Strong communication, collaboration and stakeholder management skills with the ability to effectively build trust and rapport with diverse set of audiences

•Experience with containerization (Kubernetes, Docker) and cloud infrastructure automation.

•Familiarity with identity management (IAM, SSO, RBAC) and security best practices in multi-cloud setups.

•Hands-on background in software engineering, DevOps, or cloud architecture.

Preferred Qualifications

•Experience with containerization (Kubernetes, Docker) and cloud infrastructure automation.

•Familiarity with identity management (IAM, SSO, RBAC) and security best practices in multi-cloud setups.

•Hands-on background in software engineering, DevOps, or cloud architecture.

Additional Information

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
  
  
  #LI-Remote

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$168,000 - $231,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Referral Bonus Information

This requisition is not eligible for a referral bonus.Application Deadline: 06-23-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.