Principal Clerk

City of Everett; Everett (MA); On-site; USD 33,000 - 44,000; Full time

Job summary

City of Everett is seeking a skilled municipal clerk/collector with strong cash handling and customer service abilities. The role involves processing tax and parking payments, issuing resident permits, and balancing daily receipts in a busy city office.

The candidate should have 3–5 years of administrative experience and be comfortable working with public records and software tools. Location is Everett City Hall, with standard full-time hours plus one late night weekly.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of administrative/clerical experience.

Responsibilities

• Process tax, parking, and other city payments with accuracy.
• Balance daily cash receipts and assist with deposits and reconciliations.
• Issue parking stickers/placards after residency verification.

Skills

Cash handling

Portuguese/Spanish

Customer service

Windows/Excel

Education

High School Diploma or equivalent

Tools

Windows

MS Word

Excel

Job description

Posting ID: 2026-0050

Posting Date: 8/4/2026

Closing Date: Until Filled

Department: Collectors

Vacancies: 2

Grade: C6

Payrate: $24.32 – $32.27 / hour

Hours: 35 Hours per week with one late night (Monday or Thursday 8:00AM-7:30PM)

Position Type: Union, Full Time

Location: Everett City Hall

About The City Of Everett

Home to more than 50,000 residents, Everett is known for its rich culture, diverse population, and robust sense of community. Everett is proud to build on its strong industrial heritage and close neighborhood connections as a modern, vibrant and welcoming place for residents, businesses, and visitors alike. This is a city full of energy, character and community that is on the move and seeking employees that are innovative and dedicated to serving a diverse and engaged public constituency.

Job Summary

Under the direct supervision of the Assistant Collector, performs skilled clerical, bookkeeping, and recordkeeping work of normal difficulty in maintaining and processing financial records accounts transactions and all other related work as required.

Duties And Responsibilities

• Accept, process, and accurately post municipal tax payments, including Real Estate, Personal Property, Motor Vehicle Excise, and Water/Sewer bills, in accordance with established City policies and procedures.
• Process parking ticket payments accurately and ensure proper posting to customer accounts.
• Issue resident parking stickers/visitor placard after verifying proof of residency and all required documentation.
• Process cash, check, and credit card payments on behalf of multiple City departments while maintaining a high level of accuracy and accountability.
• Balance daily cash receipts and assist with the preparation of daily bank deposits and reconciliation.
• Maintain a thorough knowledge of departmental operations, municipal billing procedures, and applicable City policies.
• Maintain thorough knowledge of departmental operations.
• Assist in issuing permits for a variety of departmental services.
• Provide counter and telephone service assistant to the general public
• Interact with all divisions within the city departments, state and federal agencies as required.
• Performs other related duties as required.
• Accepts all tax payments and processes cash, check and credit card payments.

Minimum Entrance Requirements

• High School Diploma or equivalent.
• Three (3) to five (5) years of administrative/clerical experience, including extensive familiarity with the department’s specific functions.

Knowledge, Skills, And Abilities

• Exercise judgment and make responsible decisions in accordance with established policies and procedures prioritize, organize and perform work independently.
• Deal tactfully with the general public, both in-person and through telephone conversation, and convey concise and accurate explanations of policies, procedures, and requirements.
• Establish and maintain effective working relationships with other employees and public officials, and effectively and discreetly convey information.
• Basic computer skills, including a working knowledge of Windows, MS Word, Excel, and/or other spreadsheet software.
• Prior experience dealing with cash transactions.
• Bilingual candidate in Portuguese or Spanish preferred

Working Conditions

Physical Skills: Minimal physical demands are required to perform most of the work. The work principally involves sitting, with intermittent periods of stooping, walking, and standing. May be required to lift objects such as files, boxes of papers, office supplies, and office equipment weighing up to 30 pounds. Motor Skills: Duties are primarily mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, using office equipment, including but not limited to telephones, personal computers, handheld technology, and other office equipment. Visual Skills: Visual demands require routinely reading documents for general understanding and analytical purposes. Aids and services will be provided free of charge to qualified applicants with disabilities upon request. For a reasonable accommodation or alternative application modification, contact Human Resources at 617-389-2280. The City of Everett is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, gender identity, sexual orientation, age, religion, disability, or any other protected category. Women, people of color, veterans, and persons with disabilities are strongly encouraged to apply.