Principal Business Process Analyst

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Internal mobility team

Collaborative teams of innovators

Job summary

General Dynamics Information Technology, Inc. is seeking a Principal Business Process Analyst to drive Agile delivery and project tracking in Washington, DC. This role emphasizes project coordination, behavioral analytics, and Jira/Confluence-driven governance.

The ideal candidate has 8+ years in project management or business analysis, strong experience writing requirements and creating user stories, and can coordinate cross-functional teams. Remote work options are available for this position.

Qualifications

• Bachelor’s degree required; PMP certification preferred.
• 8+ years in project management, business analysis, or Agile delivery.
• Proven Jira/Confluence proficiency for tracking and documentation.
• US citizenship is required for this role.
• Experience with agile ceremonies and cross-functional collaboration.

Responsibilities

• Lead day-to-day project management, including schedule development and risk mitigation.
• Maintain dashboards/roadmaps and ensure transparency across stakeholders.
• Track progress across Scrum/Kanban teams using Jira and dashboards.
• Facilitate Agile ceremonies; remove impediments and align sprint goals.
• Document requirements and translate into user stories with acceptance criteria.

Skills

Agile delivery

Project management

Business analysis

User stories

Stakeholder management

Bachelor’s degree

PMP certification

US citizenship

Education

Bachelor’s degree

PMP certification

Tools

Jira

Confluence

Job description

Principal Business Process Analyst (Agile Delivery and Project Tracking)

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Principal Business Process Analyst joining our team to support our customer activities in Washington, DC. This position can be worked Remote.

Job Responsibilities

At GDIT, people are our differentiator. This role places strong emphasis on project management, project tracking, delivery coordination, and Agile execution. The ideal candidate combines business analysis expertise with hands-on project oversight, ensuring initiatives remain on schedule, risks are managed, and cross-functional teams deliver high-quality solutions effectively. The candidate should be experienced in Agile methodologies; requirements gathering; user story creation; sprint management, and using Jira, Confluence, and AI tools to track, visualize, and communicate project progress.

Key Responsibilities

Project Management & Tracking

• Lead day-to-day project management activities, including schedule development, milestone tracking, dependency management, and risk/issue mitigation.
• Maintain and manage project plans, dashboards, status reports, and delivery roadmaps to ensure transparency across stakeholders.
• Track progress across multiple Scrum and Kanban teams using Jira, ensuring alignment between planned work, in-flight activities, and delivery commitments.
• Ensure timely follow-up on action items, deliverables, blockers, and stakeholder requests through disciplined project tracking routines.
• Establish repeatable project workflows and documentation standards to strengthen governance and operational consistency.

Agile Management & Facilitation

• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, reviews, and retrospectives.
• Support cross-functional teams by removing impediments, improving communication flow, and ensuring alignment to sprint goals.
• Monitor sprint health metrics (velocity, burndown, capacity, flow) and proactively address risks impacting delivery.
• Manage Jira workflows, boards, tasks, and queries to support project transparency and operational efficiency.

Business Analysis & Process Optimization

• Collaborate with stakeholders to elicit, document, and validate business and functional requirements, translating them into user stories and acceptance criteria.
• Document end-to-end processes and identify areas for optimization, automation, or reengineering to improve operational efficiency.
• Partner with SMEs, technical teams, analysts, and operations staff to ensure requirements are understood and delivered correctly.
• Maintain structured documentation and linked artifacts in Confluence to ensure traceability across requirements, development, and reporting.

Tools & Technology

• Use Jira and Confluence extensively for project planning, tracking, reporting, and documentation.
• Leverage AI tools for project tracking, workflow automation, documentation updates, and multi-project coordination.

Required Qualifications

• Bachelor’s degree
• 8+ years of project management, business analysis, or Agile delivery experience.
• Proven experience tracking projects, managing schedules, writing requirements, and developing user stories.
• Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation.
• PMP certification
• US citizenship

Preferred Qualifications:

• Understanding of ITIL or other process improvement frameworks.
• Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.

WHAT GDIT CAN OFFER YOU:

• Full-flex work week
• 401K with company match
• Internal mobility team dedicated to helping you own your career
• Collaborative teams of highly motivated critical thinkers and innovators