Principal Business Operations Manager

Intuit; San Diego (CA); On-site; USD 196,000 - 265,000; Full time

Job summary

Intuit is seeking a Principal for Business Operations to serve as a strategic and operational partner for the Mid-Market GTM organization in San Diego, CA. The role focuses on driving operating rhythms, planning processes, cross-functional problem solving, and executing strategic initiatives with data-driven narratives.

You will collaborate with product, tech, finance, analytics, and operations to unlock efficiency, scale the business, and own end-to-end initiatives, including tracking

Qualifications

• 8 to 12+ years of experience in business strategy, operations, or related field.
• Experience advising senior executives on complex decisions.
• Ability to synthesize large, messy information into clear insights.
• Strong business judgment linking strategy, operations, and execution.
• Experience designing executive operating rhythms and planning processes.
• Ability to cut through ambiguity with a clear point of view.
• Executive level written and verbal communication.
• Genuine curiosity about small businesses and FinTech software.

Responsibilities

• Drive the business operating rhythm from design through execution and management.
• Lead planning processes and define goals supporting revenue outcomes.
• Identify operational gaps and develop scalable processes and tools.
• Solve high-priority business problems using structured analysis and data.
• Partner cross-functionally with leaders across product, tech, finance, analytics, and operations.
• Lead strategic initiatives with end-to-end ownership and milestones.
• Build reports and mechanisms improving visibility into performance.
• Translate findings into clear leadership narratives.

Skills

Strategic planning

Operations leadership

Executive communication

Data analysis

Cross-functional collaboration

Problem solving

Change management

Forecasting

Narrative skills

Job description

Overview

Intuit is looking for a Principal for Business Operations to serve as a critical strategic and operational partner for our Mid-Market GTM organization. This person will help the Mid-Market PMM leaders operate with scale, velocity, and rigor by driving operating rhythms, planning processes, cross-functional problem solving, and strategic initiative execution. They will partner across functions to improve business efficiency, unlock operational scale, and solve complex business problems using data, structured thinking, and clear narratives.

Responsibilities

• Drive the business operating rhythm from design through execution and management
• Lead planning processes and help define goals that support business and revenue outcomes
• Identify operational gaps and develop scalable processes, tools, and capabilities that improve efficiency
• Solve high-priority business problems using structured analysis, data, and executive-ready recommendations
• Partner cross-functionally with business leaders, product, tech, finance, analytics, and operations teams to align on priorities and execution
• Lead strategic initiatives with end-to-end ownership, including tracking milestones, risks, dependencies, and outcomes
• Build reports and mechanisms that improve visibility into operational performance and decision-making
• Translate complex findings into clear narratives and recommendations for leadership audiences

Qualifications

• \"8 to 12+ years of experience in business strategy, business operations, strategic planning, management consulting, corporate development, or a related field, ideally within a high growth or matrixed environment.
• Experience directly advising senior executives and supporting complex, high-stakes business decisions.
• Proven ability to synthesize large volumes of complex, sometimes messy information into clear insights and recommendations leaders can act on.
• Strong business judgment, with an intuitive grasp of how strategy, operations, financial performance, and execution connect.
• Experience designing or improving executive operating rhythms, planning processes, or performance management systems.
• Ability to cut through ambiguity and complexity into a clear point of view, challenge constructively, and establish structure and sequence where little currently exists.
• Executive level written and verbal communication. You can walk into a room with a VP and leave with a decision.
• Genuine curiosity about small businesses and how QuickBooks can make their lives easier. This work only matters if you care who it is for.
• FinTech, SaaS, or small business software experience is a plus, not a requirement\"

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The Expected Base Pay Range For This Position Is

Mountain View $197,000 - $266,000
San Diego, CA $196,000- $265,000