Principal Associate, Project Management

Capital One; Richmond (VA); On-site; USD 110,000 - 125,000; Full time

Job summary

Capital One is seeking a Principal Associate, Project Management to drive end-to-end project delivery within the FPDS Product organization. You will design and execute strategic plans, manage governance, and coordinate with senior leaders and cross-functional teams.

You will collaborate with Product Operations to remove bottlenecks, optimize processes, and ensure consistent delivery across portfolios, while navigating ambiguity and aligning stakeholders with business priorities.

Qualifications

• Bachelor’s Degree or military experience.
• 4+ years end-to-end Project Management or Product Management experience leading cross-functional strategic or technical initiatives.
• 3+ years of experience with Agile or Waterfall or Hybrid methodologies.
• 2+ years of experience using Google Suite (Sheets and Slides) or Microsoft (Excel and PowerPoint).

Responsibilities

• Plan, design, manage, and execute strategic and tactical project plans to ensure on-time delivery across the full product lifecycle.
• Maintain project governance and documentation, including project plans, RAID logs, and key artifacts, adapting structures to meet changing requirements.
• Build strong, trust-based relationships across all organizational levels to ensure accountability and commitment delivery.
• Act as the primary liaison to the Product Operations team, ensuring product leaders are prepared and aligned for organizational-wide deliverables.

Skills

Project management

Stakeholder communication

Cross-functional collaboration

Ambiguity navigation

Education

Bachelor’s Degree

Tools

Google Suite

Microsoft Office

Job description

Principal Associate, Project Management Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. The Finance Products & Data Solutions (FPDS) Product organization manages a portfolio of business-critical products that transform how Capital One operates and supports the broader Finance organization and enterprise. Embedded within FPDS Product is a high-impact team of project managers driving small to large-scale initiatives aligned with our product portfolio. This team also ensures the cadence and standards of our Product Ecosystem and operating model are flawlessly executed within their local portfolio. We are seeking an innovative, bold project leader who takes ownership of outcomes, navigates ambiguity, and effectively collaborates with diverse stakeholders across varying priorities.

Project Execution & Lifecycle Management

Plan, design, manage, and execute strategic and tactical project plans to ensure on-time delivery across the full product lifecycle. Maintain project governance and documentation, including project plans, RAID logs, and key artifacts, adapting structures to meet changing requirements. Leverage analytical skills and sound judgment to manage project scope, timelines, dependencies, and budgets.

Stakeholder Engagement & Executive Communication

Build strong, trust-based relationships across all organizational levels to ensure accountability and commitment delivery. Communicate complex project updates, risks, and strategic recommendations concisely to senior leadership and cross-functional teams. Utilize a collaborative, solutions-oriented approach to align stakeholders with competing priorities.

Product Operations & Process Optimization

Act as the primary liaison to the Product Operations team, ensuring product leaders are prepared and aligned for organizational-wide deliverables. Partner with Product Leaders to identify, design, and implement local process improvements that enhance ways of working and elevate the team experience. Identify operational bottlenecks and establish scalable, standardized business processes across the organization.

Basic Qualifications

• Bachelor’s Degree or military experience
• At least 4 years of end-to-end Project Management or Product Management experience leading cross-functional strategic or technical initiatives
• At least 3 years of experience with Agile or Waterfall or Hybrid methodologies
• At least 2 years of experience using Google Suite (Sheets and Slides) or Microsoft (Excel and PowerPoint)

Preferred Qualifications

• Master’s Degree or MBA
• 5+ years of Program Management, Project Management, or Product Management experience
• 2+ years of experience in leading cross-functional teams within an organization
• 2+ years of experience in Process Management
• PMP (Project Management Professional), Lean, Agile, Six Sigma, Prosci Change Management or Business Process Management certification
• 2+ years of change management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Cambridge, MA: $120,800 - $137,900 for Principal Project Manager

McLean, VA: $120,800 - $137,900 for Principal Project Manager

Richmond, VA: $109,900 - $125,400 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.