Principal Associate, Process Management- ES Risk

Capital One; McLean (VA); On-site; USD 127,000 - 146,000; Full time

Job summary

A leading financial institution is seeking a Principal Associate for its Process Management team within the Enterprise Services Risk office. This role involves conducting process-based risk assessments, collaborating with teams, and enhancing risk management practices. Candidates should have experience in financial services or technology, with a strong focus on risk management and process improvement.

Benefits

Comprehensive benefits

Performance-based incentives

Diversity and inclusion programs

Qualifications

• At least 1 year of experience in Financial Services or Technology.
• At least 3 years of experience in project, process, or risk management.

Responsibilities

• Support the ES Risk Process Management team in process assessments.
• Analyze business and risk data to identify trends and opportunities.
• Propose enhancements to process management capabilities.

Skills

Analytical skills

Problem-solving skills

Communication skills

Collaboration skills

Education

High School Diploma or equivalent

Tools

GRC software tools

Job description

Principal Associate, Process Management- ES Risk

Join to apply for the Principal Associate, Process Management- ES Risk role at Capital One.

Capital One is a diversified bank offering a broad array of financial products and services to consumers, small businesses, and commercial clients. As one of the nation’s top 10 banks, we foster a work environment where diverse thoughts, ideas, and backgrounds come together to make Capital One a great company and a great place to work.

We are hiring! The Enterprise Services Business Risk Office supports various lines of business including Brand, Enterprise Supplier Management, EPX, Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. We are at the forefront of risk management, supporting new technologies and critical business strategies. Capital One is transforming into a technology company within a complex, regulated industry.

The Enterprise Services Risk’s Process Management team plays a key role in this mission, focusing on process-based risk assessments to identify and evaluate risks, including technology and cybersecurity risks. You will collaborate with various teams and senior leaders to enhance risk management practices and improve processes, contributing to risk reduction and better customer experiences.

Responsibilities:

• Support the ES Risk Process Management team in advising Enterprise Services lines of business to drive value and mitigate risks through process assessments.
• Analyze business and risk data to identify trends, risks, and opportunities for process improvements.
• Propose enhancements to process management capabilities aligned with risk management principles and enterprise frameworks.
• Stay informed on regulatory changes, industry trends, and their impacts on our risk management efforts.
• Assist in risk assessment project delivery, including preparing reports, meeting minutes, and materials for senior management.
• Participate in risk management forums and contribute to continuous improvement initiatives.
• Engage in special projects as needed.

Basic Qualifications:

• High School Diploma, GED, or equivalent.
• At least 1 year of experience in Financial Services or Technology industries.
• At least 3 years of experience in project, process, or risk management.

Preferred Qualifications:

• 3+ years of experience in Financial Services or Technology with knowledge of risk management and regulatory practices.
• Experience supporting and collaborating with stakeholders.
• Effective communication skills across multiple levels.
• Consulting background preferred.
• Experience in process development, documentation, or improvement.
• Familiarity with GRC software tools.
• Certifications such as CISSP, CISM, CISA, CRISC, PMP, or PgMP are advantageous.
• Experience managing risks related to business continuity, cybersecurity, cloud architecture, or product management.
• Skills in controls development, management, and reporting.
• Strong problem-solving, analytical, and critical thinking skills.
• Excellent relationship-building and collaboration skills.

Note: Capital One will not sponsor employment authorization for this position. Salary ranges vary by location, e.g., McLean, VA: $127,500 - $145,500, Richmond, VA: $115,900 - $132,200, New York, NY: $139,100 - $158,700. This role may be eligible for performance-based incentives. Capital One offers comprehensive benefits and promotes diversity and inclusion. Applications are accepted for at least 5 business days. No agencies, please. For accommodations, contact Recruiting at 1-800-304-9102 or [e-mail].