Principal Architect, Digital Services & AI

Presidio, Inc; United States; Hybrid; USD 140,000 - 210,000; Full time

Job summary

Presidio is seeking a Principal Architect, Digital Services to lead presales discovery, architecture, proposals, and scoping for client engagements. You will translate customer requirements into outcome-focused solutions by combining business insight with technical expertise, while engaging senior leaders and vendor partners.

This role emphasizes consultative thinking, executive presence, storytelling, and resilience, with limited travel and a focus on driving measurable business value through

Qualifications

• Experience leading presales discovery and architecture
• Ability to translate customer requirements into measurable outcomes
• Strong communication with senior leadership and cross-functional teams

Responsibilities

• Drive presales discovery and architecture for client engagements
• Lead workshops and capture current state to define transformation roadmaps
• Develop technical solution approaches aligned with client stakeholders
• Coordinate resources and engage client leadership at VP/Director level

Skills

Consultative mindset

Executive presence

Storytelling

Resilience

Innovation

Job description

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Role: Principal Architect, Digital Services

A Presidio Digital Client Principal (CP) leads presales discovery, analysis, architecture, design, proposals, and scope-of-work creation, translating customer requirements into outcome-focused solutions through direct client engagement. Leveraging sharp business acumen alongside technical expertise, presales methodology, and strong relationships (clients, Presidio stakeholders, and vendor partners), the Client Principal analyzes industry, customer, technical, and sales context to position solutions that deliver measurable, long-term value. This role is part of a team and reports to the Managing Client Principal and involves less than 25% travel.

Who You Are:

A Consultative Mind: You have a natural curiosity to understand a client's business first, before ever discussing a technical solution. You're comfortable in early conversations before the problem is fully defined, ask good questions before offering answers, and aren't afraid to bring a point of view even when the picture is incomplete.

Real Executive Presence: You know how to command a room, build consensus, and make complex ideas feel simple to Senior leaders.

A Storyteller: You can turn technical complexity into a narrative clients remember — one that ties the solution back to the business outcome they care about, not just the architecture.

Resilient and Gritty: You run towards the tough challenges and can navigate ambiguity without losing focus.

Inventing Tomorrow: You are committed to building a premier AI and Digital consultancy that blends design thinking, deep client partnership, and cutting-edge technology to deliver measurable business value.

Responsibilities Include:

• Drive Digital Services Sales. Partner with sales and technical architecture teams, executing against the account's technical sales strategy to meet revenue objectives through adoption of Presidio Digital Services – application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
• Proactively Lead Discovery. For the customer’s business, technical, operational, and financial environment, with particular focus on Retail or Manufacturing capabilities such as omnichannel commerce, digital customer experience, merchandising, store operations, inventory and order management, supply chain, loyalty, and Retail or Manufacturing data and AI. Research relevant industry trends, develop and lead workshops, document the customer’s current state, and translate findings into practical transformation roadmaps and differentiated Presidio Digital solutions tied to measurable business outcomes.
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly.
• Practice Delivery Engagement. Actively participate as a liaison between customers, sales and delivery resources to ensure customer success. Lead the collaboration with delivery engineering on driving quality and properly risk managed solutions and associated formal scopes of work.
• Solution Architecture, Design and Documentation. Analyze and assess client requirements and determine target services approach, solutions, and roadmaps. Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis.
• Technical Excellence & Evangelism. Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas. Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer-related events. Actively participate in technical champion programs and communities. Attain certifications when appropriate. Learn, discuss and present new and emerging relevant topics to internal stakeholders and clients.
• Account Leadership. Actively participate in client account related activities that establish your role as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc.
• Team Engagement and Enable Culture. Engage Presidio team members, actively participate in team activities, and contribute to collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture. Be a steward of the PRESIDIO CORE VALUES –Excellence, Forward-Thinking, Accountability, One Presidio. In practice, which means proactively sharing wins and lessons learned across account teams, showing up for peers under deadline pressure, and choosing the collaborative solution over individual credit.
• Partner Relationships. Develop working relationships with vendor partner teams and peers, prioritizing the hyper-scaler cloud solutions and relevant ecosystems. Contribute to and drive execution of relevant partner vendor GTM strategies.
• Retail or Manufacturing Business Value and Go-to-Market Development. Partner with sales, delivery, industry leaders, and technology partners to develop Retail or Manufacturing specific points of view, reusable solution frameworks, accelerators, account strategies, and go-to-market plays. Connect proposed solutions to measurable Retail or Manufacturing outcomes such as revenue growth, improved conversion, inventory optimization, reduced shrink, increased customer loyalty, improved associate productivity, and lower fulfillment costs. Capture and apply lessons learned from client engagements to continuously strengthen Presidio’s Retail or Manufacturing offerings and presales approach.
• Enable Others. Contribute to the success of others in sales and presales. Actively mentor and enable others. Share methods, content, and lessons learned with others.

Required Skills and Professional Experience:

• Bachelor’s degree or equivalent experience and/or military experience
• Overall 10+ years of relevant experience
• Retail or Manufacturing industry experience is given high priority.
• 7+ years of architecture, design, implementation, and/or consulting in digital and/or cloud technologies
• 5+ years of specific domain experience in one or many of the following: application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), Generative AI (GenAI), and data estate modernization and modern data platforms
• 5+ years hands-on experience with at least one hyperscaler cloud platform (AWS, Azure, or GCP)
• Demonstrated comfort leading presentations, solution demonstrations and whiteboard sessions at the Manager/Director level
• Aptitude for consultative presales: be curious and creative, and comfortable navigating ambiguous, early-stage client conversations
• Growth mindset and drive for trying new ideas and actively seek mentoring and coaching
• Collaborative style and the ability to work with diverse set of stakeholders
• Expert time management and ability to set expectations in a timely manner
• Ability to provide timely feedback loops to leadership

Preferred Skills and Professional Experience:

• Demonstrated Retail or Manufacturing industry experience developing digital transformation solutions across ecommerce, omnichannel customer experience, merchandising, store operations, supply chain, inventory and order management, loyalty, and customer analytics, including integration of Retail or Manufacturing platforms such as POS, OMS, ecommerce, ERP, CRM/CDP, and modern cloud data and AI platforms.
• Additional hands-on depth in a second hyperscaler platform beyond your primary (AWS, Azure, or GCP)
• Experience in delivering modern application architectures such as micro services, event driven
• Experience in software engineering or code development
• Experience with artificial intelligence (AI) solutions and deployments – including LLMs, GenAI methods (RAG, etc), agentic frameworks (LangGraph, AutoGen, crewAI, etc), AI workflow low code/no code tools (n8N, Copilot Studio, etc)
• Experience with reviewing and/or writing statements of work (SOW)
• Experience and/or ability to prepare RFP/RFI response, proposals, and solutions
• Demonstrated comfort leading CIO/CTO and board-level presentations, executive briefing centers, and written business-case narratives that translate technical solutions into strategic outcomes
• Experience designing cross-cloud / multi-cloud reference architectures and cloud migration frameworks spanning AWS, Azure, and GCP

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidiois committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

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