Principal Architect

2230 Service Experts LLC; United States; Hybrid; USD 180,000 - 260,000; Full time

Job summary

Service Experts Heating & Air Conditioning seeks a Principal Architect to own the enterprise data platform architecture and drive the Data-as-a-Product transformation. You will lead a hybrid team across onshore/offshore resources, shaping standards and roadmaps that enable analytics, AI/ML workloads, and enterprise-scale reporting.

The role requires 10+ years in data/architecture, strong Azure Databricks/Power BI expertise, and a governance-focused mindset to ensure SOX compliance and audit

Qualifications

• 10+ years in data/platform/enterprise architecture roles.
• 3+ years designing/operating cloud-native data platforms (Azure preferred).
• Deep expertise in Azure Databricks, Spark, Delta Lake, Power BI, and Data Ops.

Responsibilities

• Own enterprise architecture for the Azure-based data platform and DaaP transformation.
• Lead onsite and offshore resources across hybrid delivery models.
• Define platform standards, reference patterns, and roadmaps aligned to business strategy.
• Ensure platform supports analytics, reporting, and AI/ML workloads at scale.
• Govern RBAC, data masking, CI/CD, IaC, and audit readiness.

Skills

Data architecture

Cloud-native platforms

Azure Databricks

Power BI

Governance & SOX

Leadership

Education

Bachelor’s degree in Computer Science or related field

Tools

Azure

Databricks

Delta Lake

Spark

Power BI

Job description

Principal Architect Overview

Service Experts is seeking a Principal Architect to lead the architectural strategy, operating model, and technical governance of the enterprise Operational Data Platform (ODP) and Data-as-a-Product (DaaP) transformation. This role serves as the single-threaded owner of the data platform architecture and is accountable for platform stability, scalability, governance, vendor performance, and long-term modernization.

Key Responsibilities

Architectural & Platform Leadership

• Own the enterprise architecture for the Azure-based data platform, including Databricks, Azure Data Factory, Delta Lake, and Power BI.
• Define and maintain platform architecture standards, reference patterns, and future-state roadmaps aligned to business strategy.
• Ensure the platform enables analytics, reporting, and AI/ML workloads at enterprise scale.

Data-as-a-Product Operating Model

• Establish and govern Data-as-a-Product standards including ownership, SLAs, documentation, metadata, lineage, and quality requirements.
• Partner with Product Owners and domain teams to enable scalable data product delivery.

Team & Vendor Leadership

• Lead and coordinate all onsite and offshore resources supporting the Operational Data Platform, including L1-L3 support, data engineering, analytics, and platform operations teams.
• Act as the single architectural and operational authority for a hybrid delivery model spanning onshore leadership and offshore execution teams.
• Define clear roles, responsibilities, escalation paths, and RACI frameworks across vendors and internal teams.
• Hold managed service providers accountable for SLAs, security standards, architectural compliance, and operational excellence.

Data Operations & Reliability

• Own the Data Ops operating model including incident management, change governance, release coordination, and production support.
• Establish severity-based support coverage and on-call models.
• Lead root cause analysis initiatives and drive continuous platform reliability improvements.

Governance, Security & Compliance

• Define and enforce governance standards for RBAC, data masking, CI/CD, Infrastructure as Code, and audit readiness.
• Ensure SOX and privacy controls are embedded in platform architecture and operations.
• Serve as technical authority during audits by providing architectural artifacts and operational evidence.

Observability & Continuous Improvement

• Define the observability strategy for pipeline health, data quality, platform metrics, cost telemetry, and SLA enforcement.
• Champion Data Reliability Engineering practices and proactive monitoring.

Qualifications

• 10+ years of experience in data, platform, or enterprise architecture roles.
• 3+ years designing and operating cloud-native data platforms (Azure strongly preferred).
• Deep expertise in Azure Databricks, Spark, Delta Lake, Power BI, and Data Ops practices.
• Experience leading onsite and offshore teams within managed services or hybrid delivery models.
• Strong background in governance, security, and regulated environments (SOX).
• Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred.

Why This Role Matters

This Principal Architect role is foundational to Service Experts' data strategy and long-term digital modernization. The position combines architectural authority with operational accountability and team leadership, ensuring the data platform is treated as a reliable, governed, enterprise product.

Minimum Experience and Education

Minimum Experience: 10+ Years
Minimum Education: Bachelor’s Degree

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail].