Principal Analyst I - Business Systems Analyst (Digital Banking)

Creative Solutions Services, LLC; Phoenix (AZ); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

Short-term disability

Life insurance

Job summary

Software Resources is seeking a Principal Analyst I - Business Systems Analyst (Digital Banking) for a major financial institution in Phoenix, AZ or Columbus, OH. The role is hybrid, on-site four days a week with Fridays remote, focusing on delivering digital banking solutions and data-driven improvements.

You'll translate business needs into system specifications, lead cross-functional teams, and track KRIs/KPIs.

Qualifications

• 8+ years of related experience.
• Bachelor's degree in related field required.
• Previous leadership experience preferred.
• Advanced knowledge of general Financial Services or Banking is preferred.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills.
• Experience working as a SME across one or two domains or functional areas.

Responsibilities

• Lead activities to review current processes and metrics that support operational effectiveness.
• Develop options to improve business outcomes and drive implementation of solutions.
• Ensure artifacts accurately describe current state processes, practices, and metrics.
• Identify alternative processes with impact on KRIs/KPIs and Operational Metrics and track enhancements.
• Engage with enterprise subject matter experts to tackle complex issues requiring coordination.
• Capture problem statements and provide options and recommendations to stakeholders.
• Gather approvals for upkeep of KRIs, KPIs, and Operational Metrics.
• Deliver digital banking solutions and supervise data analysis, data mapping, and migration to targeted platforms.
• Coordinate with vendors/service providers to ensure timely delivery of tasks.
• Provide production support and communicate with business stakeholders.
• Translate business requirements into system specifications using Jira, Confluence and Azure DevOps.

Skills

Digital banking experience

Leadership experience

Data analysis

Process mapping

Stakeholder communication

Risk management

Regulatory compliance understanding

Education

Bachelor's degree in related field

Tools

Jira

Confluence

Azure DevOps

Job description

Software Resources has an immediate, direct hire/perm job opportunity for a Principal Analyst I - Business Systems Analyst (Digital Banking) with a major financial institution in Phoenix, AZ or Columbus, OH. This is a hybrid role on-site 4 days a week with Fridays remote.

MUST have digital platform banking experience and must be able to discuss experience.

What you'll do?

As a Principal Analyst I, you'll lead activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the business and technology strategy. You'll develop options or approaches to improve business outcomes, and drive implementation of solutions to achieve desired results. You'll also be accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics, determining root cause for constraints in the process. Additionally, you'll take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics. You'll also track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures. Additionally, as the Principal Analyst I, you'll engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units. You'll be accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders. In this role you'll also identify, socialize, and gather necessary approvals for the upkeep of, KRIs, KPIs, and Operational Metrics.

• Work on and be part of the team to deliver digital banking solutions
• Work on data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms
• When needed, work with vendors and service providers to understand features, functionality, data to ensure timely delivery of the tasks
• Provide production support, timely resolution of incidents, and communication to business stakeholders
• Convert business requirements into system specifications, documenting it in tools like Jira, Confluence and Azure DevOps
• Lead on programs and expected to lead activities to ensure that both the business outcomes of the project are achieved as well as the outcomes are aligned to our business strategy. This position will also define the work breakdown structure for all involved teams, by setting and meeting the deadlines for that work, lead discussions to gather requirements and review artifacts, while working to resolve issues that impede progress.
• Develop list of critical documentation and artifacts to meet project objectives, complete of high-quality deliverables, and effectively communicate learnings, findings, impacts, and next steps with subject matter experts or project stakeholders.
• Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools in review of Banking processes, functions, or organizational models within a specific domain or functional area utilizing critical thinking skills and strong communication skills to develop clear and concise narratives or communications.
• Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.

What you'll need?

• 8+ years of related experience.
• Bachelor's degree in related field required.
• Previous leadership experience preferred.
• Advanced knowledge of general Financial Services or Banking is preferred.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills.
• Experience working as a SME across one or two domains or functional areas.
• Advanced speaking and writing communication skills.
• Occasional travel required.
• Previous experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)

About Software Resources

Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity. We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.