Principal AI Solutions Architect — Shape Partner & Customer Strategy

Bison; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Medical, dental, vision, and FSA plans

Relocation and immigration support

In-office snacks and meals

Unlimited PTO and company holidays

In-person team in San Francisco

Job summary

Zyphra, an AI company based in San Francisco, seeks a Principal Solutions Architect to lead technical engagements across the full model portfolio. You will articulate model differentiation, guide customers from evaluation to integration, and act as a face of our research in executive conversations.

You will contribute to the research roadmap by feeding intelligence from partners and customers, building reusable technical assets, and representing Zyphra at industry events.

Qualifications

• PhD in ML/CS/Neuroscience strongly preferred; Master’s accepted.
• Strong ability to communicate highly technical concepts to diverse audiences from engineers to executives.
• Prior customer- or partner-facing technical experience.
• Ability to identify where AI creates differentiated commercial value.
• Comfort operating in ambiguous, fast-moving environments.

Responsibilities

• Serve as primary technical authority across partner and customer engagements.
• Articulate value of Zyphra’s AI models and agentic systems.
• Guide customers from evaluation through successful integration.
• Own full technical GTM motion: narratives, demos, evaluation frameworks.
• Feed intelligence back into research and product roadmap.
• Build reusable technical assets and deployment playbooks.
• Represent Zyphra at industry conferences and events.
• Collaborate with GTM, researchers, and engineers to align positioning.

Skills

Technical AI fluency across core AI/ML

Strong communication to engineers and

Customer/partner-facing experience

Strategic value identification in AI

Adaptability in fast-moving, ambiguous

Cross-functional collaboration

Education

PhD in ML/CS/Neuroscience

Masters degree considered

Tools

AI tools usage (Claude, Cursor)

Job description

Zyphra, an AI company based in San Francisco, seeks a Principal Solutions Architect to lead technical engagements across the full model portfolio. You will articulate model differentiation, guide customers from evaluation to integration, and act as a face of our research in executive conversations.

You will contribute to the research roadmap by feeding intelligence from partners and customers, building reusable technical assets, and representing Zyphra at industry events.