Principal AI Engineer in Dallas

Energy Jobline ZR; Dallas (TX); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Market leader in total rewards

Remote-friendly culture

Flexible working environment

Be part of a world-class team

Career growth

Job summary

H2O.ai, the leading agentic AI company, seeks a Principal AI Engineer in Dallas, TX to deliver end-to-end AI solutions for complex enterprise problems. The role is hands-on, embedded with a customer-facing field team, and requires onsite customer interfacing from day one.

You will collaborate with Kaggle Grandmasters, ML engineers, and domain experts to move AI from demos to production, generating measurable business outcomes for clients.

Qualifications

• 8+ years hands-on AI/ML engineering with production deployment.
• Experience leading technical delivery across complex enterprise engagements.
• Experience building LLM-powered applications – RAG pipelines, fine-tuning.
• Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit‑learn) and LLM tooling.
• Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on‑prem Kubernetes).

Responsibilities

• Lead end-to-end technical engagement with enterprise customers.
• Manage multiple concurrent engagement streams across cross-functional teams.
• Escalation point for customer issues; drive resolution across engineering and leadership.
• Build trusted relationships with customer data science teams and executives.
• Lead pre-sales and proof-of-concept engagements; set technical strategy.
• Represent H2O.ai at customer workshops and executive briefings.
• Own the full development lifecycle across streams: problem framing to production deployment.
• Build scalable backend services and APIs for AI capabilities.
• Integrate AI models into customer environments (cloud/on-prem/hybrid).
• Develop ML pipelines and MLOps infrastructure for production monitoring.

Skills

AI/ML engineering

Python

PyTorch

TensorFlow

LLM tooling

Kubernetes

REST APIs

Executive communication

Tools

Docker

CI/CD pipelines

LangChain

LlamaIndex

Job description

Job DescriptionJob Description

H2O.ai is on a mission to democratize AI for Good. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built Agents, SLMs, and solutions on their private data. With a focus on secure, compliant, and infrastructure-flexible Sovereign AI deployments, H2O.ai delivers solutions that align with the highest standards of data privacy and control.

Its open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Wells Fargo, Bank of America, Workday, Progressive Insurance, and NIH.

For more information, visit www.h2o.ai.

About This Opportunity

We are looking for a Principal AI Engineer who builds things that matter. You will design and ship end-to-end AI solutions for some of our most complex enterprise problems - spanning agentic AI systems, LLM applications, and production ML pipelines. This is a hands‑on engineering role embedded within a customer‑facing field team, meaning your work will be seen, used, and evaluated by real enterprises from day one.

You will work alongside Kaggle Grandmasters, ML engineers, and domain experts to deliver AI that goes beyond demos - into production, into workflows, and into measurable business outcomes.

This position is based in Dallas, Texas and requires onsite customer interfacing.

What You Will Do

Customer Engagement Leadership

• Lead end-to-end technical engagement with enterprise customers, acting as the senior point of accountability for delivery quality, stakeholder relationships, and outcomes.


• Manage multiple concurrent engagement streams simultaneously – coordinating workplans, resourcing, and milestones across cross-functional teams.


• Serve as the primary technical escalation point for customer issues, proactively identifying risks and driving resolution across engineering, product, and leadership.


• Build and maintain trusted relationships with customer data science teams, engineering leads, and executive stakeholders – translating business needs into technical direction and back again.


• Lead pre‑sales and proof‑of‑concept engagements, setting the technical strategy and ensuring the team delivers demonstrations that build genuine enterprise trust.


• Represent H2O.ai externally at customer workshops, executive briefings, and technical deep‑dives as a credible senior voice.

Agentic AI & LLM Engineering

• Design and build agentic AI systems and multi‑agent frameworks that automate complex, multi‑step enterprise workflows.


• Develop and deploy LLM‑powered applications using RAG, fine‑tuning, prompt engineering, function calling, and tool use.


• Implement guardrails, evaluation frameworks, and responsible AI controls to ensure production‑grade reliability and safety.


• Stay current with the rapidly evolving agentic AI landscape – MCP, LLM orchestration frameworks, reasoning models – and bring the best into customer engagements.

End-to-End AI Application Development

• Own the full development lifecycle across multiple streams: from problem framing and data exploration through model development, API integration, and production deployment.


• Build scalable backend services and APIs that expose AI capabilities to enterprise applications and workflows.


• Integrate AI models into customer environments – cloud, on‑prem, and hybrid – ensuring performance, stability, and maintainability at scale.


• Develop ML pipelines and LLMOps infrastructure that support continuous model improvement and monitoring in production.

Team Collaboration & Delivery Excellence

• Coordinate delivery across engineers, program managers, and solution architects – ensuring workstreams are aligned, unblocked, and progressing to plan.


• Set the technical bar for the engagements you lead, reviewing outputs, shaping architecture decisions, and ensuring engineering quality across the team.


• Mentor and guide junior ML engineers and solution engineers within engagements, building team capability alongside delivery.


• Collaborate closely with H2O.ai product and engineering teams to surface customer feedback, shape roadmap input, and resolve platform‑level issues.

What We Are Looking For

Experience & Background

• 8+ years of hands‑on AI/ML engineering experience, including end‑to‑end model development and production deployment.


• Demonstrable experience leading technical delivery across complex, multi‑stakeholder enterprise engagements – not just executing within them.


• Demonstrable experience building LLM‑powered applications – RAG pipelines, agentic workflows, fine‑tuned models, or similar.


• Strong Python engineering skills; experience with ML frameworks (PyTorch, TensorFlow, scikit‑learn) and LLM tooling (LangChain, LlamaIndex, or equivalent).


• Experience deploying AI services in cloud or enterprise environments (AWS, Azure, GCP, on‑prem Kubernetes).

Skills & Capabilities

• Proven ability to manage multiple concurrent workstreams and coordinate cross‑functional teams toward shared delivery milestones.


• Deep understanding of modern GenAI concepts: prompt engineering, RAG, fine‑tuning, RLHF, model evaluation, guardrails, and LLMOps.


• Solid grounding in classical ML – able to select the right tool for the problem, not just default to the latest LLM.


• Backend development skills: REST APIs, containerisation (Docker/Kubernetes), and CI/CD pipelines for AI applications.


• Strong executive communication – able to run a board‑level briefing one hour and a technical design review the next, credibly.


• Comfortable with ambiguity and able to set direction for a team when requirements are incomplete or evolving.

How to Stand Out From the Crowd

• Kaggle or competitive ML experience.


• Familiarity with H2O.ai products, Wave, or H2O Document AI.


• Experience in financial services, healthcare, or other regulated industry AI deployments.


• Exposure to tabular foundation models, AutoML, or enterprise ML platforms.


• Prior experience in a customer‑facing or field engineering role.

Why H2O.ai?

• Market leader in total rewards


• Remote‑friendly culture


• Flexible working environment


• Be part of a world‑class team


• Career growth

The base salary for this role ranges from $175,000 to $200,000. Compensation is determined based on several factors, including skills, experience, job scope, location, and relevant market compensation data.

H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their , , , , , , status or any other legally protected basis.

H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting‑edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams.We push the boundaries of what is possible with artificial intelligence.

H2O.ai employs the world’s top Kaggle Grandmasters, the community of best‑in‑the‑world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose.

Please visit www.H2O.ai to learn more.

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