Principal AI Engineer

First Tech Federal Credit Union; Chelmsford (MA); On-site; USD 164,000 - 197,000; Full time

Benefits offered by this job

Traditional medical, dental, andVision

Generous 401(k) match

Paid Time Off: 15 days + 40 sick + 3个人

Paid federal holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a Principal Agentic AI Engineer to own the technical direction for automation and agentic AI across multiple domains. This hands-on role combines software engineering depth with a passion for building AI-native automation and mentoring engineers.

You will set engineering quality, drive architectural decisions, and collaborate with product and management to scope, estimate, and deliver production-ready AI systems with strong safety and observability in a

Qualifications

• 8+ years of software engineering experience, with 1–2 years on automation/AI/data engineering systems
• Production-grade software delivery experience
• Experience mentoring or leading engineers
• Equivalent experience accepted in lieu of formal degree
• Experience in financial services or regulated environments is a plus
• Experience with agent observability tools is a plus
• Familiarity with guardrails frameworks is a plus

Responsibilities

• Delivers automation and agentic AI systems end-to-end from discovery to production
• Designs and maintains RAG pipelines, agent evaluation harnesses, and guardrails
• Mentors senior and mid-level engineers with code reviews and pairing
• Partners with Product Owner on discovery and scoping
• Drives AI-assisted development adoption
• Develops and enforces prompt engineering standards and safety patterns

Skills

Python engineering

LLM APIs

Agent orchestration

RAG pipelines

Prompt engineering

Cloud platforms

CI/CD

Mentoring

Education

Equivalent experience

Tools

LangChain/LangGraph

CrewAI

n8n

Pinecone

Weaviate

Chroma

LangSmith

Job description

Role Summary

The Principal Agentic AI Engineer owns the technical direction for a cluster of business domains, delivering automation and agentic AI systems from design through production, and mentoring other engineers. This is a hands‑on, high‑accountability role that combines software engineering depth with genuine enthusiasm for building AI‑native automation.

Description

We are a technical lead who sets the tone for engineering quality, drives architectural decisions within your domain, and is the person engineers look to when they are stuck. You work closely with the Product Owner to ensure work is well‑scoped and with the Engineering Manager to surface problems early and meet committed delivery timelines. This function is building toward production agentic AI. You do not need to have shipped a production agent – but you need to understand what that means, have the foundations to get there, and be excited about the journey.

Essential Functions

• Own the technical direction of multiple automation and AI workstreams in partnership with AI Architect and other Senior Agentic AI Engineers - architecture decisions, tooling choices, and build quality.
• Deliver complex automation and agentic AI systems from design through production deployment, including monitoring and post-deployment review.
• Use RAG pipelines to connect agents to internal knowledge sources, ensuring accuracy and quality of agent responses.
• Develop and enforce guardrails, safety layers, and human‑in‑the‑loop verification patterns for agent outputs in a regulated financial services environment.
• Build and maintain agent evaluation frameworks - moving beyond ad hoc testing toward systematic quality measurement, regression testing, and production observability for AI systems.
• Mentor senior and mid‑level engineers - code reviews, pairing, and active investment in their growth as engineers.
• Partner with the Product Owner on discovery - helping scope automation opportunities technically, identify feasibility risks, and estimate effort honestly.
• Develop and version structured prompt engineering standards - system prompts, output contracts, and verification rules - treating prompt design as an engineering discipline.
• Contribute to knowledge sharing - rapidly bringing patterns and lessons learned into the broader IA engineering community.

Responsibilities

• Delivers automation and agentic AI systems independently, end‑to‑end, from discovery through production
• Designs and maintains RAG pipelines, agent evaluation harnesses, and guardrails for production AI systems
• Mentors senior and mid‑level engineers - active, ongoing investment in their development
• Partners with PO on discovery and scoping - technically credible contributor to the prioritization process
• Drives AI‑assisted development adoption
• Develops and enforces prompt engineering standards and agent safety patterns

Technical Capabilities

• Strong Python engineering skills - automation scripting, API integration, data processing, and production‑quality code
• Hands‑on experience with LLM APIs (Claude, OpenAI, or equivalent) and agentic AI patterns - tool calling, orchestration, evaluation
• Experience with agent orchestration frameworks (LangChain/LangGraph, CrewAI, n8n, or similar) - ability to evaluate tradeoffs and select appropriate tooling for the use case
• Experience building RAG pipelines using vector databases (Pinecone, pgvector, Weaviate, Chroma, or similar)
• Proficiency in structured prompt engineering - versioned prompts, system prompt design, output contracts, and evaluation‑driven prompt iteration
• Familiarity with Model Context Protocol (MCP) for agent‑tool integrations, or demonstrated ability to learn tool‑use standards quickly
• Experience with cloud platforms (AWS, Azure, or GCP) for deploying and operating AI systems
• Understanding of production requirements for AI systems - monitoring, drift detection, failure modes, and human‑in‑the‑loop design
• Comfortable with modern CI/CD practices and deployment pipelines
• Familiarity with RPA tooling (UiPath or similar) - does not need to be a primary skill but must be able to contribute

Technical Competencies

• 8+ years of software engineering experience, with at least 1–2 years working on automation, AI, or data engineering systems
• Demonstrated experience delivering software to production – not just prototyping
• Experience mentoring or providing technical leadership to less experienced engineers
• Equivalent experience accepted in lieu of formal degree
• Experience in a financial services or regulated environment a plus
• Experience with agent observability tools (LangSmith, Arize, Langfuse, or similar) a plus
• Familiarity with guardrails frameworks (NVIDIA NeMo Guardrails, Guardrails AI, or custom safety layers) a plus

Behavioral Attributes

• Builds pod confidence through technical clarity – engineers in the pod always know what good looks like and how to get there
• Promotes member experience as the measure of automation quality
• Shows initiative in identifying automation opportunities beyond what the backlog already contains
• Welcomes feedback and models the growth mindset expected of senior and mid‑level engineers on the team
• Open and energized by the pace of change in agentic AI – treats uncertainty as a feature, not a bug
• Generous with knowledge – documents patterns, shares learnings, and contributes to the team’s collective intelligence

Location: Marlborough/Chelmsford MA or Hillsboro, OR

Target Compensation: $164,000 -$197,000 annually + annual bonus

Schedule: 8am- 5pm

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees Are Eligible For

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.