Principal AI Deployment Engineer (Forward-Deployed)
Workday
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Job summary
Workday is seeking a Principal Forward Deployed Engineer to bridge hands-on software development with high-impact customer strategy. You will partner with enterprise clients to architect, deploy, debug, and optimize Workday’s AI agents and developer platform solutions within live customer environments.
You will work across the full deployment lifecycle with AI Deployment Architects, Product Managers, and Workday Services leads, driving customer success and reducing implementation friction by
Qualifications
- 7+ years in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development.
- Hands-on coding and debugging with Python, Java, or similar; strong REST APIs, OO design and system architecture awareness.
- Experience working directly with enterprise clients on complex software deployments and live data troubleshooting.
Responsibilities
- Deploy, configure, and debug AI agents and integrations inside live enterprise tenant environments.
- Lead technical discovery sessions translating business requirements into product configurations and integration specs.
- Capture field telemetry and feedback to influence product roadmap and engineering backlog.
- Transform field fixes into standardized, automated product capabilities.
- Collaborate with AI Deployment Architects, Product Managers, and Account Teams to ensure timely deliveries.
- Guide engagements through milestones from kickoff to graduation in a 6-month cycle.
Skills
Tools
Job description
Workday is seeking a Principal Forward Deployed Engineer to bridge hands-on software development with high-impact customer strategy. You will partner with enterprise clients to architect, deploy, debug, and optimize Workday’s AI agents and developer platform solutions within live customer environments.
You will work across the full deployment lifecycle with AI Deployment Architects, Product Managers, and Workday Services leads, driving customer success and reducing implementation friction by
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