Principal Account Manager, Enterprise and Partnership

Steadily; Overland Park (KS); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Top of market pay

401(k) plan

Health insurance

Office snacks

Job summary

Steadily is hiring a Principal Account Manager in Overland Park, KS. This is a strategic, individual-contributor role owning retention and expansion across the partnerships channel.

You will shape the partner experience from top strategic partners to the long tail, working with Stage Zero GTM to grow and retain partnerships. You'll lead lifecycle management, define scalable processes, and drive health metrics with cross-functional teams.

Qualifications

• 5+ years of account/partner management or enterprise customer success with ownership of a partner portfolio.
• Strong enterprise sales background including negotiating terms, renewals, and expansions.
• Experience designing segmented/ tiered account or partner programs.

Responsibilities

• Own retention and expansion across Steadily's partnership portfolio and manage relationships end to end.
• Design and implement a tiered partner success model for large and long-tail partners.
• Partner with Sales to create a smooth handoff from signed partner to onboarded and engaged.
• Track health metrics like activation, engagement, and expansion; translate insights into action.
• Lead partner business reviews, renewal conversations, and expansion discussions with senior stakeholders.
• Voice the partner perspective internally and route feedback to Product, Underwriting, and Operations.
• Collaborate across teams to define needs and priorities.

Skills

5+ years in account management

Enterprise sales

Strategic program design

Insurance/adjacent industries

Driven/low supervision

Job description

Job Title: Principal Account Manager, Enterprise and Partnerships

Location: Overland Park, KS (Kansas City Metro)

Employment Type: Full-time

Department: Partnerships

Salary: Top of Market Salary + Equity

Steadily is hiring a Principal Account Manager who is the very best at what they do. This is a strategic individual-contributor role: you'll own retention and expansion across Steadily's partnerships channel, and have a direct hand in defining what a great partner experience looks like at every tier, from our largest strategic partners to our long tail. Along the way, you'll help inform how we scale that approach.

You'll work in tandem with our Stage Zero GTM Sales Leader, who brings new partners in while you retain and grow them. Together, you'll own the full partner lifecycle. This is a rare opportunity to build a partner success function from the ground up at a fast-growing, well-funded insurtech company.

What You'll Do

• Own retention and expansion across Steadily's partnership portfolio, managing partner relationships end to end once they're signed

• Work with the Director of Partnerships to design and implement a tiered partner success model, defining what a great experience looks like for our largest strategic partners versus our long-tail partners; we'll do the unscalable things first to find what wows our partners, and then we'll figure out how to scale it

• Partner closely with our Sales function on a shared handoff process, from signed partner to onboarded, engaged, and expanding partner

• Track and improve partner-specific health metrics (partner-sourced volume, activation, engagement, expansion) and translate insights into action

• Lead partner business reviews, renewal conversations, and expansion discussions directly with senior partner stakeholders

• Serve as the voice of the partner internally, routing feedback to Product, Underwriting, and Operations to remove friction

• Collaborate effectively and efficiently across functional teams to define needs and determine priorities

Your Background

• Experienced: 5+ years in account management, partner management, or enterprise customer success, with direct ownership of a partner or channel portfolio

• Enterprise Sales: A strong enterprise sales background; you're comfortable negotiating commercial terms, renewals, and expansion opportunities directly with senior partner stakeholders

• Strategic: You've built or significantly shaped a segmented, tiered account or partner program before, not just executed against one someone else designed

• Insurance & Adjacent Industries: Insurance, real estate, proptech, mortgage, property-services, or fintech partnership experience is a strong plus

• Driven: You can handle important responsibilities and assignments with limited oversight, and you're comfortable driving influence through relationships and process rather than headcount

Why Join Us

• Top of market pay + equity in a high-growth Series C company

• 401(k) retirement plan

• Comprehensive health, vision, and dental insurance

• Modern office environment in Overland Park with snacks provided

• Awards:

  • Ranked 16th on Forbes' 2026 Best Startup Employers list

  • Ranked 179th on the prestigious Inc 5000 2026 Fastest Growing Companies list.

  • Recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC, a Top 2025 Startup in Newsweek, in Investopedia's Best Landlord Insurance Companies, and we won Austin Business Journal's Best Places to Work in 2025.