Prince Waikiki: Golf Course Attendant (On-Call)

Prince Waikiki; Honolulu (HI); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Hawaii Prince Golf Club is seeking a friendly and dependable Course Attendant for the PW Golf Pro Shop. You will handle day-to-day operations of outside services, greet guests, assist with bag drop, and contribute to smooth course flow throughout the day.

Essentials include a high school diploma, valid driver's license with a clean record, and at least one year in customer service. Japanese language ability is a plus.

Qualifications

• High School diploma or equivalent.
• Valid driver’s license with a clean 2-year driving record.
• 1 year of customer service experience or related field.
• Proficient in English; second language (Japanese) desirable.

Responsibilities

• Greet guests cheerfully and make them feel welcome.
• Assist guests with bag drop and golf check-in.
• Keep accurate records of receipts and equipment usage.
• Prepare golf carts with scorecards, water, towels and stage them.
• Assist players with cart issues and coordinate towing as needed.
• Wash and prep carts with proper PPE and replenish supplies.
• Maintain driving range and ensure proper operation of equipment.
• Assist with end-of-round duties including loading clubs.
• Report irrigation issues or accidents and perform other duties as assigned.

Skills

Customer service

English proficiency

Teamwork

Japanese language

Education

High School diploma or equivalent

Job description

Band 1H

PW Golf Pro Shop Course Attendant

Primary Responsibilities:

The Course Attendant will be responsible for the day-to-day operations of the outside services at the club. He/She will strive to uphold the policies, standards and guidelines set forth by his/her club.

Essential Duties:

1. Greet each guest cheerfully, enthusiastically and with a smile and warm eye contact. Make each Guest feel welcome. Help in any way to ensure that each Guest enjoys their day at the Hawaii Prince Golf Club
2. Greet guests at the bag drop area and assist them with any unloading of golf equipment. Provide the guest with a ride to the pro shop and assist them with checking in for golf.
3. Must keep accurate record of receipts and equipment used by Guests on Starter Sheet.
4. You are required to wear a uniform provided by the golf course with no visible stains, tears or adverse markings unless approved by management.
5. Nametags will be provided and worn at all times.
6. Prep golf carts with scorecards, water, towels, and stage them in the golf cart staging area.
7. Assist players with any cart breakdowns and arrange with cart staff the towing of any needed carts.
8. Wash cart to include sanitizing before and after each round using approved chemicals, equipment and while wearing proper personal protective equipment. Replenish cart with proper supplies, readying for tomorrow’s business. Park in designated row.
9. Break down the driving range in the P.M. making sure to remove all golf balls on the practice area and tee area and collection of range baskets.
10. Driving range duties as scheduled.
11. Bag drop area and cart staging area should be attended throughout the entire day.
12. At the end of players round, attendant will clean players clubs and load them in the guest’s vehicle or take to the bag drop.
13. Keep in constant communication with the Starter and other player assistants. Maintain proper spacing throughout the course to avoid two player assistants on the same nine.
14. Provide Starter with needed assistance anytime Starter sees fit.
15. At the end of your shift, place your radio on charger; making sure charger light is illuminated.

Other Duties:

1. Cover other areas if short-handed, such as, but not limited to, picking up disabled carts, delivering messages, helping bag staff, picking the range, pulling carts to and from the barn, and performing driving range attendant position and other requests made by professional staff.
2. Report to the golf shop any irrigation breaks, accidents, or unusual circumstances.
3. Perform other related duties as assigned.

Working Conditions:

1. Outdoors in areas with direct sunlight and in covered shade, podium and cart barn areas.
2. Subject to variable weather conditions.

Work Hours:

1. Varies – Daily between 5:45am – 7pm
2. Available to be scheduled on weekends and holidays

Equipment Use:

1. Golf carts
2. Power washer
3. Range picking cart and equipment
4. Range ball washers
5. Two-way radio

Mental and Physical Demands:

1. The physical demands described here are representative of those that must be met by an employee to successfully perform for essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hand or finger, handle or feel and talk or hear.
3. The employee must occasionally lift, carry, push and/or move up to 25 pounds. Specific vision abilities required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Communication Demands:

1. Proficient in providing excellent communication skills to guests as well as upper management.
2. Proficient in listening, reading, speaking and writing the language of English.

Minimum Qualification Requirements:

1. High School diploma or equivalent.
2. Valid driver’s license, 2 years clean driver's abstract
3. One year customer service experienceor related field.
4. Demonstrated proficiency with English language.
5. Second language highly desirable with Japanese as the most desired.
6. Ability to provide a high level of customer service and to work in a team environment.
7. Ability to follow instructions from management.
8. Golf course experience preferred.