Prime Air Area Manager, Amazon Prime Air

Amazon; Richmond (VA); On-site; USD 73,500 - 128,500; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Richmond, VA is hiring a Prime Air Area Manager to oversee drone delivery station operations. You will lead flight operations, ground handling and fulfillment teams to ensure safe, efficient customer-focused delivery performance.

You will manage a group of hourly associates, coach and develop staff, and partner with HR to handle attendance and performance. The role requires travel up to 25% and adherence to safety standards.

Qualifications

• Direct people management experience required.
• Bachelor's degree or equivalent, or relevant Amazon experience.
• Experience in a fast-paced, automated logistics environment.
• Able to work flexible schedules, including nights and weekends.
• Physically able to lift up to 50 lbs and stand for long shifts.
• Strong data-driven approach to improve performance.

Responsibilities

• Lead operations at a Prime Air Drone Delivery Station.
• Directly manage hourly associates: scheduling, coaching and development.
• Monitor safety, quality and delivery performance in real time.
• Coordinate staffing plans with HR and cross-functional teams.
• Ensure compliance with safety and regulatory standards.

Skills

People management

Performance metrics analysis

Flexible scheduling

Physical stamina

Team coaching

Operational readiness

Education

Bachelor's degree or equivalent

Job description

Job ID: 10458245 | Amazon.com Services LLC

At Amazon, we embrace our differences and are committed to building a diverse and inclusive workplace. How do you deliver packages to customers in under an hour—safely, reliably, and at scale? Prime Air is doing just that. Our team of engineers, operators, and innovators is redefining last-mile delivery through drone technology, and we're just getting started. If you're looking for a fast-paced, hands-on environment where you can lead teams, drive results, and contribute to cutting-edge operations, Prime Air is the place for you. Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos

Key job responsibilities

Prime Air is seeking a Prime Air Area Manager, where you will serve as a front-line leader responsible for executing daily operations at a Prime Air Drone Delivery Station. You will lead and support teams across flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance. In this role, you will drive key operational metrics including safety, quality, and delivery efficiency; monitor real-time operations to remove barriers and maintain system uptime; and partner with Operations Managers and cross‑functional teams to execute staffing and operational plans. You will ensure compliance with safety and regulatory standards, identify and implement process improvements, develop and coach associates, and provide clear escalation and communication during active operations. In this role, you will directly manage a team of hourly associates, overseeing scheduling, performance management, and day‑to‑day coaching and development. In partnership with HR, you will address associate relations matters including attendance, performance concerns, and corrective action as needed, while also maintaining accurate timekeeping, headcount tracking, and staffing records for your team.

This role may require travel, up to 25% of the time. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.

Basic Qualifications

• 1+ years of direct people management, including performance management and employee development experience
• Bachelor's degree or equivalent, or 2+ years of Amazon experience
• Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments
• Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts
• Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
• Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach

Preferred Qualifications

• Experience working cross functionally with tech teams
• Prior experience in the drone/aerospace industry

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Richmond - 73,500.00 - 128,500.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.