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The Healing Connection seeks a compassionate Primary Therapist to join our Rochester, NY team. The role involves providing psychotherapy to adolescents and adults with eating disorders and co-occurring mental health concerns, conducting assessments, and coordinating with a multidisciplinary team.
We offer a balanced workload, supervision, ongoing training, and opportunities for leadership and program development as the organization expands in Western New York.
Employment type Full-time employee Department — Work location Rochester, NY Compensation $27.84 – $33.72 per hour
Final compensation will depend on the location and level at which the candidate is hired
Licensed Primary Therapist Tier 5+ (LCSW, LMSW, LMHC, or LMFT)
Full-Time | Benefits Eligible | Immediate Opening
The Healing Connection, Inc.
1320 University Avenue, Rochester, NY 14607
Reports To: Clinical Director
Schedule: Full-Time, Days
Salary: $27.84-$33.72/hour, based on experience and licensure
Why Clinicians Apply to The Healing Connection
100% Employer-Paid Medical, Dental, and Vision Insurance
31 Paid Days Off Annually (PTO and Holidays)
35-Hour Workweek (7-Hour Workdays; 8 Hour Day with 1 Hour Paid Lunch)
403(b) Retirement Plan with 2% Employer Match
Clinical Supervision and Consultation
Continuing Education and Training Support
Specialized Eating Disorder Training
Collaborative, Mission-Driven Team Environment
Join a Mission That Changes Lives
The Healing Connection is seeking a compassionate, skilled, and motivated Primary Therapist to join our growing team. We are building more programs and advancing our service delivery in community.
This is more than a job. It is an opportunity to join a mission.
Every day, individuals and families impacted by eating disorders turn to The Healing Connection for hope, healing, and recovery. As part of our team, you will play a direct role in helping people reclaim their lives while contributing to an organization dedicated to expanding access to specialized eating disorder treatment throughout Western New York.
As Western New York's premier nonprofit provider of specialized eating disorder treatment services, we are expanding our programs and increasing access to care for individuals and families across the region. This growth creates exciting opportunities for talented clinicians who want to do meaningful work while contributing to a mission-driven organization. We are a NYS Office of Mental Health licensed clinic.
As a nonprofit organization, The Healing Connection reinvests resources directly into patient care, program expansion, advocacy initiatives, prevention efforts, and support services for individuals and families affected by eating disorders.
Our team members are part of a larger movement to increase awareness, reduce barriers to treatment, and improve outcomes throughout our community.
At The Healing Connection, we believe healing happens through connection. Every day, our therapists help individuals and families navigate recovery, build resilience, and create healthier relationships with themselves and others. We foster a workplace culture where collaboration, learning, innovation, and compassion are valued just as highly as clinical excellence.
This position offers the opportunity to provide high-quality clinical care while also becoming involved in community outreach, school partnerships, prevention education, advocacy initiatives, awareness campaigns, and organizational growth efforts throughout the region. For clinicians seeking opportunities beyond traditional therapy, this role provides meaningful avenues for professional growth and leadership.
Most importantly, we recognize that exceptional care starts with supporting our staff. We maintain reasonable and sustainable caseload expectations, provide clinical consultation and supervision, and prioritize work-life balance so clinicians can do their best work without burnout.
About The Healing Connection
The Healing Connection's mission is to provide high-quality, compassionate, and accessible care for individuals and families affected by eating disorders and related mental health challenges.
We provide a comprehensive continuum of care including:
Outpatient Therapy (OP)
Residential Treatment
Our culture is built upon:
Respect and Humility
Integrity
Compassion
Clinical Excellence
Community Impact
We are proud to be an organization where clinicians have the opportunity to grow professionally while making a lasting difference in the lives of patients, families, and the broader community.
Position Summary
The Primary Therapist (minimum 3 years experience) provides psychotherapy services for adolescents and adults experiencing eating disorders and co-occurring mental health concerns. Therapists conduct comprehensive assessments, develop individualized treatment plans, provide individual, group, and family therapy, coordinate care with multidisciplinary providers, and support patients throughout their recovery journey.
This role offers a balance of clinical work, collaboration, professional development, community engagement, and opportunities for leadership and program development.
Comprehensive Assessment and Treatment Planning
Conduct thorough biopsychosocial assessments and diagnostic evaluations.
Utilize evidence-based assessment tools including PHQ-9, GAD-7, Columbia Suicide Severity Rating Scale, and other clinically appropriate measures.
Identify symptoms, behaviors, strengths, and underlying concerns to inform diagnosis and treatment planning.
Develop individualized treatment plans in collaboration with patients and families.
Review treatment goals, progress, outcomes, and assessment measures on an ongoing basis.
Incorporate evidence-based treatment approaches including CBT, DBT, ACT, Family-Based Treatment (FBT), and other clinically appropriate interventions.
Individual, Group, and Family Therapy
Provide individual psychotherapy for adolescents and adults.
Facilitate therapeutic, psychoeducational, and process-oriented groups as assigned.
Conduct family sessions and caregiver support meetings as clinically appropriate.
Educate families about eating disorders, recovery, and strategies for supporting loved ones.
Assist patients in developing coping skills, emotional regulation strategies, and recovery-focused goals.
Foster a safe, inclusive, and recovery-focused therapeutic environment.
Reasonable Caseload Expectations
We believe clinician well-being is essential to providing exceptional patient care. Unlike many behavioral health settings, The Healing Connection strives to maintain sustainable productivity expectations that support high-quality clinical work, meaningful patient relationships, and work-life balance.
Outpatient therapists typically maintain an active caseload of approximately 50 clients, with productivity expectations of approximately 25 client sessions per week. PHP therapists carry 3-5 clients.
Group Facilitation
Facilitate structured psychotherapy, skills-based, and psychoeducational groups.
Develop and implement group content utilizing evidence-based treatment practices.
Monitor group participation, progress, and group dynamics.
Collaborate with the treatment team to ensure group interventions support individualized treatment goals.
Complete group documentation in accordance with agency and regulatory standards.
Coordinate care with psychiatrists, primary care providers, registered dietitians, schools, and other treatment professionals.
Participate actively in multidisciplinary treatment planning and case consultation.
Ensure patients receive comprehensive, integrated, and coordinated care.
Crisis Intervention
Conduct ongoing risk assessments and safety evaluations.
Develop and implement safety plans when clinically indicated.
Respond appropriately to psychiatric emergencies and crisis situations.
Communicate safety concerns promptly with supervisors and treatment team members.
Documentation and Compliance
Complete clinical documentation accurately and within required timeframes.
Maintain treatment plans, progress notes, discharge summaries, and clinical records in accordance with agency, ethical, legal, and regulatory standards.
Participate in quality improvement, utilisation review, risk management, and compliance activities.
Community Engagement and Growth Opportunities
As The Healing Connection continues to expand, therapists have opportunities to:
Participate in school-based education and prevention initiatives.
Represent the organization at community events and professional conferences.
Support advocacy efforts related to eating disorders and mental health awareness.
Collaborate on outreach programming throughout Western New York.
Contribute to program development and organisational growth initiatives.
Present trainings and educational workshops for community partners.
Qualifications
Education
Master's Degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related behavioral health field. 3 Years Minimum Experience.
Licensure
Required:
LCSW
LMSW
LMHC
LMFT
Preferred Experience
Experience providing psychotherapy to adolescents and adults.
Experience facilitating individual, family, and group therapy.
Experience working with eating disorders and co-occurring mental health disorders.
Knowledge of evidence-based treatment modalities including CBT, DBT, ACT, and Family-Based Treatment (FBT).
Experience working with families and caregivers.
Experience collaborating within multidisciplinary treatment teams.
Experience in outpatient behavioural health settings.
Understanding of trauma-informed and culturally responsive care.
Experience working with adolescent and young adult populations preferred.
Bilingual candidates are encouraged to apply.
Prior eating disorder experience is preferred but not required. The Healing Connection provides specialized training, consultation, and mentorship for clinicians interested in developing expertise in eating disorder treatment.
Skills
Strong clinical assessment and diagnostic abilities.
Excellent written and verbal communication skills.
Ability to work effectively within a multidisciplinary team.
Strong time-management and organisational skills.
Commitment to culturally responsive and patient-centred care.
Proficiency with electronic health records and clinical documentation systems.
Why Therapists Stay at The Healing Connection
At The Healing Connection, therapists are more than providers. They are respected clinical professionals, valued team members, advocates, educators, and partners in advancing access to specialised eating disorder treatment.
We believe clinicians deliver exceptional care when they are supported, heard, and provided with the resources they need to thrive professionally and personally.
When you join The Healing Connection, you join a team committed to compassion, collaboration, and clinical excellence. You become part of a mission that reaches beyond individual therapy sessions and impacts families, schools, healthcare providers, and communities throughout Western New York.
This is more than a job. It is an opportunity to join a mission, transform lives, and help shape the future of eating disorder treatment in our community.
Equal Employment Opportunity (EEO) Policy The Healing Connection The Healing Connection is committed to providing a workplace that promotes dignity, respect, equity, and inclusion for all employees, applicants, volunteers, and clients. We believe that a diverse workforce strengthens our ability to fulfil our mission of helping individuals and families affected by eating disorders and mental health challenges heal, recover, and thrive. The Healing Connection provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, familial status, pregnancy, military or veteran status, domestic violence victim status, citizenship status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, professional development, discipline, termination, and all other terms and conditions of employment. The Healing Connection is committed to maintaining a workplace free from discrimination, harassment, and retaliation. Employees who believe they have experienced or witnessed conduct that violates this policy are encouraged to report concerns promptly to their supervisor, Human Resources, or another designated member of leadership. All reports will be taken seriously and investigated appropriately. Retaliation against any individual who reports discrimination or harassment, participates in an investigation, or otherwise exercises their rights under this policy is strictly prohibited. The Healing Connection is dedicated to fostering an inclusive environment where all individuals are valued, respected, and empowered to contribute to our mission and organisational success.
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
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