Primary Care Screening Services Admin Data Processor

NHS Scotland; Headquarters (KY); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS Pension

Salary progression

Paid sick leave

NHS Discounts

Job summary

NHS Lanarkshire is seeking an organised administrator to support daily operational tasks within the Primary Care Screening Services Department. The role involves processing, scanning, and filing mail, referrals, and health forms with strict adherence to GDPR and patient confidentiality.

You will support the wider Primary Care Department as required. Typical pattern is Monday to Friday, with a focus on accuracy and timely handling of sensitive information.

Qualifications

• SVQ III in administration or equivalent knowledge and experience to that level.
• Significant Admin experience in a busy working environment is essential.
• Good standard of English and communication skills, both written and oral.
• Experienced with all MS Office software.
• A driving licence is required; this must be a full UK/EU/EEA licence.

Responsibilities

• Ensure the office areas are secure and confidential papers are locked away at the end of each day.
• Assist administrative/data processing tasks for Child Health, SIRS, SCCRS, AAA and Pre School Vision and local immunisation programmes.
• Contact local IT Helpdesk and ATOS Origin for system problems.
• Take ownership of and progress queries from various sources and resolve issues.

Skills

Administrative experience

Communication skills

English language proficiency

Education

SVQ III in administration

Tools

MS Office

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To support the daily operational administrative/data processing tasks while working across multiple screening programmes within the Primary Care Screening Services Department. The postholder ensures the timely processing, scanning, and filing of mail, referrals, and health/immunisation forms, while strictly adhering to safe information handling, GDPR, and patient confidentiality protocols. The postholder will also provide support to the wider Primary Care Department as and when required. The working pattern for this role is Monday to Friday.

In This Key Role, You Will

• Ensure the office areas are secure and that all confidential papers are locked away securely at the end of each working day. This also includes ensuring that files are stored/filed away appropriately and that any old patient identifiable information that is no longer required, is destroyed appropriately and in line with GDPR protocols.
• Assist in the administrative/data processing tasks associated with Child Health, SIRS, SCCRS, AAA and Pre School Vision and local immunisation programmes.
• Responsible for contacting local IT Helpdesk and ATOS Origin in relation to any system(s) problems.
• Take ownership of and progress queries received from various sources. The postholder will seek to resolve any problems.

What You'll Bring

SVQ III in administration or equivalent knowledge and experience to that level.

Significant Admin experience in a busy working environment is essential

Good standard of English and communication skills, both written and oral.

Experienced with all MS Office software

A driving licence is required; this must be a full UK/EU/EEA licence.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact David Inglis, Primary Care Improvement & Development Manager on [e-mail]