Primary Care Referral Coordinator

Oregon Counties; Oregon; On-site; USD 46,000 - 67,000; Full time

Benefits offered by this job

Generous time off

Zero health insurance premium

Retirement contributions

Wellness program

Life/AD&D/LTD paid by employer

Two salary raises in first year

Job summary

Community Health Centers of Benton and Linn Counties (CHC) in Benton County, OR, is seeking a Primary Care Referral Coordinator to join our team. The coordinator handles referrals from care teams to external providers, documents thoroughly in the electronic health record, and liaises with patients and insurers to streamline care pathways.

The CHC offers comprehensive benefits, a competitive annual salary range of $46,463–$66,684, and opportunities for salary raises within the first year as part

Qualifications

• High school diploma or GED; AND 4 years of administrative experience including office support duties, reception, clerical functions or related experience.

Responsibilities

• Receive and process internal referrals from care team to outside providers and specialists.
• Understand medical needs and action requested by provider.
• Coordinate with patients and insurance companies; communicate and document in electronic health record.

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem-solving

Education

High school diploma or GED

4 years administrative experience

Job description

• Annual salary range of:$46,463 – $66,684

Benton County is looking for a Primary Care Referral Coordinator to join our team!

The Referral Coordinator receives and processes internal referrals from the care team to outside providers and specialists. This work includes understanding the medical need documented, action requested by the provider, working with patient requests and insurance companies, sending communication to patients, and clearly and consistently documenting work in the electronic health record. Community Health Centers of Benton and Linn Counties (CHC) The CHC opened as a Federally Qualified Health Center (FQHC) in 2004. It is the medical home for over 9,000 patients across five clinics and two counties. Our clinics are located in Corvallis, Monroe, Lebanon, and Sweet Home. The CHC provides physical, behavioral, dental care, and medical treatment for substance use disorders. The Health Centers utilize the clinical team to support patients in accessing health. We are committed to improving health outcomes through a medical home model with a strong focus on prevention and disease management. The CHC sites are all Patient Center Primary Care Home (PCPCH) certified at a high level. Our organization serves communities with Health Professional Shortage Area (HPSA) ratings between 10 and 13 (https://data.hrsa.gov/tools/shortage-area/hpsa-find).

First review of applications is scheduled for November 8, 2026.

Applications submitted after this date may or may not be considered. This listing may close at any time after the first review date.

BENEFITS

• Generous time off to maintain a healthy work-life balance!
  • 11 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave. Vacation accrual increases with years of service.
• $0 Health Insurance Premium!
  • Medical, Dental and Vision – cover your eligible family members without additional premium.
  • In addition, the County contributes up to $1,900 per year to your Health Savings or Reimbursement account.
    • Apart from your deductible you can use this money for things that aren’t traditionally paid by insurance – i.e. Ibuprofen, Tylenol and other preventative type medications
    • You never lose your Health Savings Account funds as it rolls over from year to year
  • Dependents up to age 26 are covered.
• Get ready for retirement. Generous employer paid contributions!
  • After 6 months of employment:
    • The County makes a retirement contribution of 6% of your salary towards Oregon PERS.
    • The County makes a deferred compensation 457b plan contribution of 1.5% of your salary. You can add more if you wish.
• A free and award-winning wellness program
  • Interactive and personalized approach focused on your whole health.
  • Onsite and virtual seminars, wellness challenges and fun activities.
  • Monetary incentives and cool prizes to engage everyone and meet your individual needs.
• 100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long-Term Disability coverage.
  • Supplemental plans are available at reasonable rates.
• Annual salary range of:$46,463 – $66,684
  • This position is eligible for up to two salary raises within your first year. Increases may be given at the end of the 6-month probationary period, depending on starting salary, and at the 1-year anniversary, as long as your performance is in good standing! Increases are given until the maximum of the salary range is reached.
• Have benefits questions?
  • Reach out to us anytime: [e-mail]

MINIMUM QUALIFICATIONS

The following minimum qualifications are required for this position:

• High school diploma or GED; AND
• 4 years of administrative experience including office support duties, reception, clerical functions or related experience.

An equivalent combination of education and experience may be accepted. Please note candidates must have at least 6 months of actual work experience to be considered as equivalent.

Special Requirements

• Hiring is contingent upon the successful completion of a background check
• Valid Oregon driver’s license or ability to obtain upon hire. This position requires driving and may require use of a personal vehicle.

The Ideal Candidate

• Strong customer service focus
• Self-motivated and organized, able to manage competing priorities
• Effective verbal and written communication skills, in writing, on the phone, and in-person
• Oriented towards teamwork
• Resourceful and focused on problem-solving
• Able to follow through with tasks and detail oriented

Please ensure you have provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, Oregon Pay Equity Law.

Questions regarding this position can be directed to

Rachel Smith, Primary Care Clinical Practice Manager Phone: [phone] Email: [e-mail]