Primary Care Quality Improvement Lead

Arkansas Blue Cross and Blue Shield; Little Rock (AR); On-site; USD 60,000 - 80,000; Full time

Job summary

Arkansas Blue Cross and Blue Shield is seeking a Primary Care Representative to educate and support primary care practices in improving quality, utilization, cost of care, and patient experience measures.

You will work directly with practices to build positive relationships, ensure effective education and reporting, and proactively identify performance improvement opportunities through analysis with subject matter experts.

Qualifications

• Bachelor’s degree in Business, Healthcare Management, Health Administration or other health-related field.
• In lieu of degree, five (5) years' clinic leadership experience, which includes quality improvement experience will be considered.
• Valid Driver’s license with the ability to travel within the designated service area.

Responsibilities

• Analyzes data and reviews trends, challenges, and barriers regarding practice performance to develop improvement plans and identify opportunities for shared learning events.
• Identifies and shares EHR optimization practices to improve healthcare delivery, processes, and outcomes.
• Leads training events and group sessions to improve skills of practice leadership and staff.
• Provides outreach and education to primary care practices, assesses practices along the transformation continuum, and creates quality improvement work plans.

Skills

CRM

Data Analysis

Communication

Project Management

Coaching

Leadership

Cross-Functional Communications

Training

Written Communication

Oral Communication

Education

Bachelor’s degree in Business, Healthcare Management, Health Administration or related field

Five years clinic leadership experience (in lieu of degree)

Tools

EHRs

Job description

Arkansas Blue Cross and Blue Shield is seeking a Primary Care Representative to educate and support primary care practices in improving quality, utilization, cost of care, and patient experience measures.

You will work directly with practices to build positive relationships, ensure effective education and reporting, and proactively identify performance improvement opportunities through analysis with subject matter experts.