Primary Care Medical Assistant

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Festus (MO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Certified Advanced Medical Assistant to support Mercy Primary Care Providers in delivering patient-centered care in an outpatient setting. You will collaborate closely with patients and the clinical team to drive quality outcomes and ensure safe, timely care in alignment with Mercy Service Standards.

Ideal candidates are graduates of an accredited Medical Assistant program, with BLS certification and a willingness to attend clinic academy training.

Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current MA moving to Certified Advanced Medical Assistant title must complete MA competencies.
• BLS certification required for Hospital Outpatient Departments.

Responsibilities

• Work directly with Mercy Primary Care Providers to support patient-centered care.
• Partner with patients and clinical care team to drive quality outcomes.
• Maintain proficiency with EHR systems and clinical documentation.
• Support advanced care processes and care gap closure.

Skills

Communication skills

EHR proficiency

Multitasking

Clinical documentation

Outpatient procedures knowledge

Patient-centered care

Cultural competence

Rooming & care gaps completion

Education

Graduate from accredited Medical Assistant program

Job description

Job Description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Advanced Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Advanced Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.

Additional minimum requirement(s) only for Hospital Outpatient Departments

Certification(s): BLS (Basic Life Support)

Preferred Requirements

Education: Graduate from an accredited Medical Assistant program.

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
• AWV questionnaire and documentation
• Thorough Medication Reconciliation
• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
• Blood Pressure Recheck for patients with elevated initial blood pressure reading
• Completion of Patient Experience Conversation

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.