Primary Care Clinic Manager

SouthEast Alaska Regional Health Consortium (SEARHC); Haines (AK); On-site; USD 69,072 - 96,914; Full time

Benefits offered by this job

Retirement plan

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

Job summary

A regional health consortium in Alaska seeks a Primary Care Clinic Manager responsible for overseeing and optimizing daily operations. This role entails managing staffing, ensuring high-quality patient care, and collaborating across departments. Ideal candidates will have a Bachelor's degree in a related field and at least 5 years of management experience. Benefits include retirement, paid time off, and comprehensive health insurance, making this a fulfilling career opportunity.

Qualifications

• Minimum of 5 years of clinic management experience or 3 years with a Master’s.
• Manager Competency required within 3 months of hire and every three years.

Responsibilities

• Oversee daily clinic operations ensuring quality patient care.
• Lead staff in planning and implementing efficient clinic operations.
• Manage budgets for clinics conducting between 4,000-20,000 patient visits annually.

Skills

Clinic practice management

Supervisory skills

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor’s degree in health care administration or similar field

Master’s Degree preferred

Certification through the Medical Group Management Association

Tools

Microsoft Office Products (Word, Excel, PowerPoint)

Job description

Join to apply for the Primary Care Clinic Manager role at SouthEast Alaska Regional Health Consortium (SEARHC)

Pay Range: $50.14 - $70.35

The Clinic Manager is a dynamic leader responsible for overseeing and optimizing all daily operations of the clinic to ensure high‑quality patient care and operational excellence. This role manages staffing, facilities, and critical infrastructure while fostering seamless collaboration with departments such as patient access, laboratory, radiology, pharmacy, facilities, marketing, etc. The Clinic Manager partners with clinical leadership and grant managers on strategic projects and initiatives, driving operational efficiency, regulatory compliance, and alignment with organizational goals.

SEARHC is a non‑profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets and prioritize their development and professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, vision, life insurance, and short and long‑term disability.

Key Essential Functions And Accountabilities Of The Job

Leadership and Staff Management

• Leads administrative and clinical staff in planning, developing, and implementing efficient clinic operations, fostering a collaborative and high‑performing team environment.
• Develops and implements policies and procedures to enhance staff performance and ensure compliance with organizational standards.
• Facilitates regular team meetings and huddles to promote engagement, alignment with strategic goals, and effective communication across all levels.
• Provides mentorship and professional development opportunities, identifies training needs, and coordinates participation in organization‑wide programs.

Operational Oversight

• Oversees daily clinic operations, including schedule accuracy, capacity management, and staffing levels, to meet patient access and visit volume targets in alignment with organizational guidelines and provider contractual obligations.
• Monitors and optimizes clinic schedules to ensure provider availability and adherence to approved templates, maintaining operational efficiency.
• Serves as the primary on‑site contact for facility‑related matters, managing emergencies and high‑level communications in collaboration with the Director of Primary Care.

Patient and Community Engagement

• Acts as a liaison between staff, leadership, and patients, incorporating feedback into clinic policies to enhance patient satisfaction and care quality.
• Oversees Patient Care Coordinators to ensure effective patient outreach, referral management, and compliance with primary care referral processes.

Strategic and Financial Management

• Collaborates with the Medical Lead and Director of Primary Care to integrate clinical feedback into healthcare planning and strategic initiatives.
• Aligns clinic operations with SEARHC’s Strategic Plan, Key Performance Indicators, and regulatory standards (e.g., HRSA, DNV), leading quality improvement initiatives.
• Assists in developing and managing the annual clinic budget, optimizing personnel and financial resources to deliver cost‑effective healthcare services.

Supervisory Responsibilities

• Provides direct supervision to Patient Care Coordinators and indirect oversight to clinical and administrative staff to ensure alignment with operational and strategic goals.
• Conducts performance evaluations, fosters professional development, and ensures accountability for delivering high‑quality patient care and operational efficiency.
• Responsible for managing clinic budgets for practices conducting between 4,000‑20,000 E&M patient visits annually.

Additional Responsibilities

• Performs additional responsibilities as assigned to support clinic and organizational objectives.

Education, Certifications, and Licenses Required

• Bachelor’s degree in health care administration, public health, nursing, or a similar field.
• Master’s Degree preferred.
• Certification through the Medical Group Management Association or a similar organization is preferred.
• Manager Competency required within 3 months of hire and every three years.

Experience Required

• A minimum of 5 years of experience in clinic management or other health care administration, or 3 years with a Master’s, including supervision of professional staff and financial management.

Knowledge, Skills, And Abilities

• Knowledge of clinic practice management, staffing, scheduling, patient flow, revenue cycle, facilities, quality and accreditation standards, CMS, HIPAA, DNV, governing body regulations, and liability and risk management principles.
• Skills in administrative, supervisory, organizational, strong oral and written communication, interpersonal skills including cultural sensitivity, detailed knowledge of EHR and related software.
• Ability to make informed decisions to solve complex problems, mitigate risks and ensure project and operational success; mediate and resolve conflicts; recruit and retain qualified staff.

Computer Skills

• Proficient in Microsoft Office Products, including Word, Excel, and PowerPoint.

Travel Required

• Travel required between clinics. Potential to travel for training opportunities.

Position Information

Work Shift: Exempt