Pricing Operations Analyst

Cloudflare; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology company is seeking a detail-oriented Pricing Operations Analyst to support pricing strategies and ensure accurate pricing configurations. The role involves collaborating with various teams to maintain pricing data and improve processes in a dynamic environment. The ideal candidate will have experience in SaaS pricing models and strong communication skills, along with the ability to thrive in a fast-paced team-oriented culture.

Benefits

Medical/Rx Insurance

Dental Insurance

401(k) Retirement Savings Plan

Flexible paid time off

Qualifications

• Must have 1-3 years in Pricing Operations, Revenue Operations, or Deal Desk.
• Experience with SaaS pricing models and SKU management required.
• Familiarity with CPQ systems preferred.

Responsibilities

• Maintain pricing configurations in CPQ and related systems.
• Support the rollout of new SKUs and ensure pricing data accuracy.
• Collaborate with revenue and product teams for pricing changes.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Education

1-3 years in Pricing Operations or related field

Tools

Salesforce.com

Jira

Google Suite

Job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Location - Austin, TX

About the team

The Cloudflare Pricing Team plays a key role in how we bring our solutions to market by ensuring our offers are competitive, scalable and aligned with business goals. Within this team, the Pricing Operations function is responsible for turning pricing strategy into execution, ensuring the processes, systems and data are in a place to support accurate, timely, and effective go-to-market delivery.

As a Pricing Operations Analyst, you will support the operational side of pricing by helping maintain pricing accuracy, support cross-functional workflows, and ensuring new and existing offers are reflected carefully across systems.

You’ll collaborate closely with stakeholders in Revenue Operations, Product, Finance and the Pricing Strategy team to ensure pricing decisions are executed smoothly and consistently. This role is ideal for someone detail-oriented, process-minded, and interested in how pricing fuels growth in a high velocity business.

Job Responsibilities

• Pricing Execution
• Maintain and update pricing configurations in CPQ and related systems based on approved pricing strategies
• Support the rollout of new SKUs, bundles, discounts and promotions by ensuring pricing data is accurate and complete
• Assist in coordinating the operational launch of pricing changes across systems and teams
• Cross-Functional Support
• Collaborate with teams such as Revenue Operations, Deal Desk, Product and IT to ensure pricing changes are well understood and implemented correctly
• Assist in documenting pricing processes, workflows and operational best practices
• Pricing Data Governance
• Monitor and maintain pricing data accuracy across tools and systems
• Help track pricing exceptions, approvals and anomalies to support compliance and reporting
• Document pricing implementation requirements, process flow diagrams, and use cases across CPQ and Pricing workflows
• Assist in preparing reports and summaries to support pricing governance and decision-making
• Process Improvement
• Identify opportunities to streamline pricing workflows and reduce manual effort
• Support projects aimed at improving the scalability and reliability of pricing operations
• Help test and validate changes to pricing logic, system configurations or new sku launches

Qualifications

• 1-3 years in Pricing Operations, Revenue Operations, Deal Desk or related field
• Experience with SaaS pricing models, product catalogs or SKU management
• Prefer familiarity with Enterprise B2B Selling model, Pricing / Quote to Cash processes for different routes to markets, Direct, and Partner/Reseller/Distributors as well as how they can be supported in systems (end to end) conceptually
• Understanding of best practices with off the shelf enterprise CPQ/Quoting system and how they can help scale business with speed
• Experience with Salesforce.com, SFDC CPQ (including object data structure) and Jira preferred
• Strong organizational and interpersonal skills as well as written and verbal communication skills
• Excellent attention to detail and a high degree of professionalism
• Ability to manage and prioritize multiple responsibilities
• Willingness to work towards solutions; internally motivated
• Learn fast and adapt to process/system changes quickly
• Must be able to work both independently and as a team
• Proficient in Google Suite including Docs and Slides

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [e-mail] or via mail at 101 Townsend St. San Francisco, CA 94107.