Pricing Exception and Controls Lead Analyst

Citigroup Inc.; Charlotte (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

Citigroup Inc. is seeking a Pricing Exception and Controls Lead Analyst in Charlotte, NC. The role requires managing pricing strategies and driving profit through analytical decision-making.

The ideal candidate will have over 5 years' experience in financial services, strong communication skills, and a bachelor's degree in a quantitative field. The position is critical for supporting current and future pricing initiatives.

Citigroup is an equal opportunity employer that values diversity.

Qualifications

• 5+ years of experience with financial services products/pricing.
• Strong communication and presentation skills.
• Ability to manage multiple projects simultaneously.
• Understanding of key revenue and expense drivers for deposits.

Responsibilities

• Develop, maintain, and improve control reporting within the Pricing team.
• Support Pricing Strategies and collaborate with internal partners.
• Manage approvals and processes for Pricing Exceptions.
• Assist in strategic product and pricing roadmap development.
• Contribute to deposit targets and revenue performance.

Skills

Financial services products/pricing

Business controls

Operational risk

Internal audit

Advanced Excel

Communication skills

Analytical skills

Education

Bachelor's degree in a quantitative field

Master's degree preferred

Tools

Excel

PowerPoint

Visual Basic

SAS

SQL

Tableau

Python

Job description

Pricing Exception and Controls Lead Analyst

The Pricing team for Consumer and Small Business within US Retail Bank and Citigold provides market intelligence, pricing strategy, and analytics for deposit products. Core products include Checking, Savings, Money Market and Certificate of Deposit accounts. The pricing team applies a disciplined analytical decision‑making process and focuses on driving profit and market share growth.

Responsibilities

• Develop, maintain, and improve control reporting and activities within the Pricing team
• Support current and future Pricing Strategies and work with internal partners to deliver the necessary controls required to launch those strategies
• Manage the day‑to‑day approvals and processes for Pricing Exceptions
• Assist in development and analysis of strategic product and pricing roadmaps, enhancements, and development to drive deposit growth and revenues, including analyzing competitive industry landscapes to identify relative trends, threats, and opportunities for pricing
• Participate in day‑to‑day pricing management for core products
• Execute pricing that supports the client value propositions, positioning, segmentation, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Provide informal guidance or on‑the‑job training to new team members
• Contribute to the achievement of deposit targets and revenue performance, and identify and execute opportunities to deliver the business plan
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets. This includes driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency

Recommended Qualifications

• 5+ years of experience with financial services products/pricing, in business controls, operational risk, and/or internal audit. Ideal candidates will have both strategic and tactical abilities and knowledge of deposit laws and regulations
• Degree in a quantitative field such as finance, economics, business, or a similar discipline
• Strong ability to communicate and present ideas and plans verbally and in writing
• Ability to work in a fast‑paced, dynamic environment while carrying multiple projects simultaneously
• Understanding of key revenue and expense drivers for deposits and basic financial planning
• Advanced Excel, PowerPoint, and Visual Basic skills
• Experience with SAS, SQL, Tableau, or Python is a plus
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Demonstrated analytical skills
• Demonstrated problem‑solving and decision‑making skills

Education

• Bachelor’s degree/University degree; Master’s degree preferred

Primary Location

NC‑CHARLOTTE (BALLANTYNE)

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.