Pricing & Credit Specialist

Evonik; Allentown (Lehigh County); On-site; USD 63,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) savings plans

HSA and FSAs

Paid time off

Job summary

Evonik is seeking a Pricing & Credit Coordinator to ensure correct pricing, master data accuracy, and robust accounts receivable processes. You will work across Sales, Customer Service, Supply Chain, and Finance to protect revenue and drive improvements.

The role emphasizes data-driven decision making, price governance, credit evaluation, and collaboration with multiple teams to support business growth.

Qualifications

• Bachelor's degree in Business or similar field required.
• 5–8 years in financial, customer service, or analytical roles.
• Experience with ERP systems, SAP, pricing, and credit management.
• Strong communication, collaboration, and negotiation skills.

Responsibilities

• Manage pricing execution and pricing profiles for domestic and export accounts.
• Maintain accurate pricing and master data to optimize margins and order accuracy.
• Support expansion initiatives using data to improve pricing accuracy and margins.
• Manage accounts receivable, credit evaluations, and customer credit limits.
• Review and resolve pricing, credit, and order-related issues with cross-functional teams.
• Collaborate with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams.
• Establish new Sold-to and Ship-to accounts and support AP relationships.
• Analyze data to identify trends, mitigate risk, and provide actionable insights.
• Identify process improvements and automation opportunities; produce weekly reports.

Skills

Analytical thinking

Strong communication

Negotiation

Attention to detail

Education

Bachelor's degree in Business or related field

Tools

SAP

ERP systems

Microsoft Office

Excel

Job description

What We Offer

At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.

At Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.

Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in between – we cheer each other on. Because we believe we can do anything. Explore everything. And Be Part of Something Special!

Find out more about the many benefits we offer:

https://www.evonik.com/en/careers/why.html

Meet the team and get to know the people behind Evonik:

https://www.evonik.com/en/news/meet-the-team.html

The Pricing & Credit Coordinator ensures correct pricing and master data, manages accounts receivable and credit approvals, Processes samples, and resolves complex customer issues. By protecting revenue and strengthening customer relationships, this role drives process improvements, leverages data for actionable insights, and fosters collaboration across Sales, Customer Service, Supply Chain, and Finance—ultimately supporting business growth and team development.

RESPONSIBILITIES:

• Manage pricing execution, customer pricing profiles, pricing segments, strategies, and business rules for domestic and export accounts.
• Maintain accurate pricing and master data to optimize margins, minimize errors, and ensure accurate order execution.
• Support the CUPSET expansion initiative, leveraging data and insights to improve pricing accuracy, margin performance, and error rates.
• Manage accounts receivable, credit evaluations, customer credit limits, and rebates while minimizing delinquency and improving DSO.
• Review and resolve pricing, credit, and order-related issues, including missing prices, CSR orders, and complex customer inquiries.
• Partner with Sales, Customer Service, Supply Chain, Finance, IT, and Pricing Bot teams to resolve issues and automate pricing and order processes.
• Establish and maintain new Sold-to and Ship-to customer accounts and support key-account Accounts Payable relationships.
• Analyze outpricing, missing price, credit, and order data to identify trends, mitigate risk, and provide actionable business insights.
• Identify and implement process improvements and operational efficiencies, including automation opportunities and weekly reporting to Business Operations.
• Provide mentoring, training, and team support, including training CSRs and Business Operations teams on the Order-to-Cash process and supporting high-risk account resolution.

REQUIREMENTS:

• Bachelor's Degree in Business or similar field is preferred.
• 5-8 years of experience in Financial, Customer Service, and/or strong analytical and problem-solving abilities.
• Proficiency in ERP systems and Microsoft Office Suite (including advanced Excel and financial analysis tools).
• Experience in Order processing, SAP, pricing, credit management, and financial operations.
• Excellent communication, collaboration, and negotiation skills.
• Attention to detail and high level of accuracy.
• Understanding of financial statements and credit principles.
• Knowledge of GST (Global Solutions Team) and RST (Regional Solutions Team) compliance (asset).

Summary Compensation & Benefits

Compensation and benefits offered may vary depending on multiple individualized factors. This range represents a good faith estimate for this position. (Specific rate to be determined, but not limited to, geographic location, education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data).

Pay Range

$62,800 to $104,700

Evonik offers a comprehensive benefit package, subject to plan eligibility, terms, and guidelines. Benefits included, but not limited to:

• Medical, dental, and vision benefits
• Paid time off plan
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Disability benefits
• Life Insurance
• Parental leave
• Tuition Reimbursement

The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.

Your Talent Acquisition Manager:

Mary Shang [C]

Company is

Evonik Corporation