Pricing/Chargebacks Coordinator

FFF Enterprises, Inc.; Temecula (CA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Discount Program

401k Profit Sharing Retirement Plan -

Tuition Reimbursement Program

Paid Holidays

Job summary

FFF Enterprises, Inc. seeks a Contract Administrator to manage supplier contracts, pricing terms and data integrity within SAP, ensuring accurate records for ecommerce and procurement.

The role involves loading EDI data, handling chargeback reporting, and collaborating with Sales Ops to verify pricing and customer eligibility while supporting process improvements and compliance.

Qualifications

• Minimum one year in contract administration or related wholesale/distributor experience.
• Strong organizational and communication skills are required.
• Ability to interpret written contracts and work with limited supervision.

Responsibilities

• Create, maintain and audit products for the material master, condition records, and listings with accurate data in SAP.
• Maintain and audit supplier contracts ensuring pricing terms and eligibility are followed; coordinate with Sales Ops for customer identifiers.
• Generate and reconcile chargeback reports and denials; minimize losses due to contract maintenance issues.

Skills

Strong organizational skills

Detail orientation

Verbal and written communication

Independent with minimal supervision

Decision-making abilities

Analytical skills

Accuracy and diligence

Microsoft Word proficiency

Microsoft Excel proficiency

Willingness to take on new tasks

Interpret contracts

Overtime adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Posted Wednesday, July 1, 2026 at 7:00 AM

Essential Functions and Duties

• Create, maintain and audit products for the material master, condition records, and listings ensuring all fields are entered accurately and communicated to ecommerce to add to BioSupply.
• Create, maintain and audit condition contracts from suppliers ensuring adherence to the contract pricing, terms and customer eligibility. Work with the Sales Ops department to identify customers and update customer identifiers as required.
• Responsible for chargeback reporting & outstanding aged chargebacks for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Responsible for chargeback reporting for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
• Work with Finance to resolve discrepancies between rebates and subsequent credit issued by vendor.
• Expiring contract data to be provided by Pricing/Procurement Manager. Contact each vendor with an expiring contract to determine if the contract will be renewed or replaced.
• Load appropriate Data from EDI 845’s, process outgoing data for EDI 844’s with correspondence to the VP, Business Operations and Controls.
• Load and maintain Condition records in SAP. This function is required to populate purchase orders with the correct cost of goods purchased, terms, and conditions of the buy.
• Under guidance from the Pricing/Procurement Manager run and submit daily, weekly, monthly vendor chargeback reporting as required by contract.
• Continuously strive to improve processes, service quality to internal and external customers.
• Work with Manager to identify and implement efficiencies through process improvements and/or systems enhancements. Assist with testing of new SAP improvements as required.
• Work with Sales and internal personnel to communicate pricing changes, individual customer pricing and contract eligibility with assigned suppliers.
• Adheres specifically to all company policies and procedures, Federal and State regulations and laws.
• Display dedication to position responsibilities and achieve assigned goals and objectives.
• Represent the Company in a professional manner and appearance at all times.
• Understand and internalize the Company’s purpose; Display loyalty to the Company and its organizational values.
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
• Other duties as assigned.

Education, Knowledge, Skills and Experience

Required Education:

• High school diploma or equivalent.

Required Experience:

• Minimum one (1) year in contract administration or directly related experience within a wholesale/distributor company.

Preferred Experience:

• Prior experience in a company that distributed medical products is preferred.
• Experience in Finance, Marketing, or Materials Management is desirable.

Required Skills:

• Must have strong organizational skills
• Must have a detail orientation and the proven ability to prioritize work
• Must have effective verbal and written communication skills
• Must have the ability to work with limited supervision and as part of a team
• Sound decision-making abilities
• Ability to communicate effectively with internal/external customers/management at all levels.
• Analytical skills.
• Accuracy and diligence to the task at hand.
• Proficient in Microsoft Word and Excel.
• Desire and ability to take on new responsibilities and tasks.
• Ability to recommend solutions to a wide variety of problems.
• Understanding of and ability to interpret written contracts.
• Ability to work overtime as needed.

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

No

EEO Statement

FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

Employee Benefits Available for FFF Enterprises Team Members

Employee benefits include:

• Medical Insurance
• Vision Discount Program
• Vision Insurance Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Group Life and AD&D
• Voluntary Supplemental Life Insurance Plans
• Short Term Disability
• Long Term Disability Income Protection
• 401k Profit Sharing Retirement Plan - Discretionary Match
• Discretionary Bonus
• Supplemental Insurance Plans
• Prepaid Legal/Identity Theft Plan
• Paid Holidays/Vacation/Sick Days
  • Seven (7) Paid Holidays, Two (2) Week Vacation, Five (5) Sick Days, and One (1) Float Day for CA, NC, and TX
    All Other States Receive One Hundred Twenty (120) Hours of PTO
• Tuition Reimbursement Program
• Notary Services
• Employee Referral Bonus
• Corporate Individual Travel Program

(Note: We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and to skill and agility tests.)

Job Family Supply Chain Operations (Commercial & Procurement)