Preventative Maintenance Technician Springfield, MA

The Robert E. Morris; Springfield (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Preventative Maintenance Technician to join their team. In this role, you will be responsible for providing scheduled maintenance on CNC production equipment, ensuring optimal performance and customer satisfaction. You will utilize your technical skills to troubleshoot and repair machinery while promoting preventative maintenance practices. With a focus on customer relations and teamwork, this position offers a chance to grow in a supportive environment. Enjoy competitive benefits, including health plans, vacation time, and professional development opportunities. If you're passionate about machinery and customer service, this opportunity is perfect for you.

Benefits

Competitive starting salary

Zero premium medical plan

3+ Weeks’ Vacation to Start

10 Company Paid Holidays

401(k) retirement plan with company contribution

Tuition reimbursement

Employee appreciation events

Employee Assistance Program

Qualifications

• Competent communication and customer relation skills are essential.
• Basic computer literacy and working knowledge of MS Office required.
• Must possess or be willing to develop electro-mechanical skills.

Responsibilities

• Perform scheduled maintenance of CNC production equipment.
• Promote and conduct maintenance training to customer employees.
• Build brand loyalty through service and customer relationships.

Skills

Verbal and written communication

Customer relation skills

Electro-mechanical skills

Basic mechanical troubleshooting

Problem-solving skills

Adaptability to change

Education

High School Diploma or equivalent

Experience in CNC machine tool repair

Tools

MS Office (Word, Excel, Outlook)

Hand and power tools

Electric meters

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

The Robert E. Morris Company is a division of Morris Group, Inc. We supply CNC machine tools, tools, accessories, software, automation, and more to manufacturers of precision machine parts. Our customer base is in the New England states plus northern New Jersey and eastern New York, including the New York metropolitan area and Long Island. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving efficiency. We help you make better parts, less expensive.

Job Responsibilities

The Preventative Maintenance Technician will have a basic understanding of electrical and mechanical systems to successfully provide scheduled maintenance of CNC production equipment through the use of hand and power tools, electric meters, and material handling equipment. Duties include but are not limited to:

• Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs.
• Demonstrating a willingness to help others and be a team member.
• Applying machine tool manuals, technical documents, internal and vendor resources to research machine parts and service.
• Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company.
• Aligning with safety laws and maintaining a clean, orderly work area.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting maintenance training to customer employees.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.
• Through service and Customer relationships, build brand loyalty.
• Conduct travel and work in a safe manner, constantly learning new technology and soft skills.

Other Functions:

• Perform related duties as required.

The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• Competent English verbal and written communication and Customer relation skills.
• Able to interact and effectively communicate in person and over the phone with customers and co-workers.
• Must be adaptable to changes and able to deal with change, delays, or general work-related issues.
• Basic computer literacy and working knowledge of MS Office, Word, Excel, and Outlook and other business programs.
• Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.).
• Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background is a plus.
• Basic mechanical and logical troubleshooting skills are a must.
• Rational decision making and problem-solving skills.
• Manufacturing experience in CNC machine tool repair a plus.
• Experience with multi-control systems environment is required, troubleshooting skills a plus.
• The ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance.
• 3+ Weeks’ Vacation to Start.
• 10 Company Paid Holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

Mental and Physical Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods of time.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Requisition #: 1159B (Springfield, MA)