Pretrial Services Supervisor

El Paso County, Colorado, USA; Colorado Springs (CO); On-site; USD 70,000 - 75,000; Full time

Job summary

El Paso County is seeking a Pretrial Services Supervisor to coach staff, guide daily operations, and strengthen coordination across pretrial functions in the Justice Services Division. The role supports two shifts, with in-person work in Colorado Springs and flexible scheduling for coverage across days of the week.

Ideal candidates bring leadership, sound judgment, and a commitment to teamwork, with experience in the criminal justice field and ability to work with multiple agencies.

Qualifications

• Knowledge of court procedures and Colorado statutes pertaining to Pretrial Release.
• Ability to supervise, train staff, and evaluate performance.
• Ability to maintain confidentiality and handle data securely.
• Ability to collect, analyze data, and prepare reports.
• Strong communication with court, DA, probation, and treatment agencies.
• Proficient with basic office software and databases.

Responsibilities

• Oversees daily operations of the Pretrial Services Unit and staff scheduling.
• Coordinates program goals and continuous improvement with colleagues.
• Develops unit guidelines and ensures policy adherence.
• Implements operational standards for program completion and goals.
• Assesses defendants for PR Bond or sobriety monitoring programs.
• Maintains documentation, case notes, and data entry accuracy.
• Represents the unit in court as required and handles revocation paperwork.
• Collects stats for monthly/quarterly/annual reporting.
• Acts as liaison to court, DA, probation, and treatment agencies.
• Makes NCIC/CCIC certifications training and security compliance.
• Makes community presentations and participates in workshops.

Skills

Court procedures knowledge

Criminal justice system

Data analysis

Staff supervision

Communication

Customer service

Diplomacy & de-escalation

Microsoft Office (Word, Outlook, Excel

Education

High school diploma or equivalent

Associate’s degree may substitute for 1 year experience

Bachelor’s degree may substitute for 2 years experience

Job description

Vision

El Paso County will be a trusted regional leader known for excellence in county service delivery.

Purpose

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

Values

• Collaborative
• Accountable
• Trustworthy
• Transparent

Job Summary

Are you a people-focused leader ready to support a dedicated team and help shape the future of Pretrial Services? Join the Justice Services Division as a Pretrial Services Supervisor, where you’ll coach staff, guide daily operations, and help strengthen coordination across pretrial supervision and assessment functions. Working closely with a fellow supervisor, you’ll build consistent practices, turn staff feedback into practical improvements, and contribute to long-term initiatives, including preparation for possible accreditation.

We’re looking for an approachable, dependable leader who listens first, welcomes different perspectives, and follows through. If you bring sound judgment, clear communication, and a commitment to helping others succeed, we encourage you to apply. This position is primarily in person in Colorado Springs and requires schedule flexibility to support a team operating across two shifts, six days a week, including occasional emergent coverage. Bring your leadership, curiosity, and commitment to teamwork—and help move Pretrial Services forward.

Hiring Range: $70,000.00 - $75,000.00 Annually

This position has an anticipated schedule of Monday – Friday, 8:00am – 5:00pm; Spanish Speaking Preferred

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications

Supervises the assigned unit within the Pretrial Services Program, including overseeing daily operations and adherence to program requirements, policies, and procedures. Serves as a sworn officer of the 4th Judicial District Court. May be assigned to the Assessment or Supervision unit. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Essential Duties/Responsibilities

• Oversees daily operations of the assigned Pretrial Services Unit, including scheduling and training staff, providing guidance, and resolving and/or referring issues to leadership. Conducts performance evaluations and motivates employees to achieve peak productivity and performance; participates in the hiring and disciplinary process.
• Works collaboratively with the Program Manager and unit staff to achieve program goals. Provides recommendations for continuous program development and improvement.
• Identifies unit needs and develops unit guidelines and procedures for leadership approval; ensures adherence to established policies and procedures.
• Implements Pretrial Operations standards and procedures for completion of program operations and goals.
• Responsible for the assessment of defendants for Personal Recognizance (PR) Bond or for the defendant sobriety monitoring program, ensuring compliance with all program requirements. May be required to perform all job duties of the Pretrial Services Coordinator or PR Bond Commissioner. May be required to meet with defendants to discuss conditions, answer inquiries, and provide resources to defendants.
• Maintains current understanding of theory and law-related program assignment.
• Coordinates and issues revocations for defendants upon bond violation; completes and signs necessary revocation paperwork.
• Maintains accurate documentation, case notes, and files; ensures accurate data entry into the Pretrial Services database.
• Appears in court as requested/subpoenaed to respond to issues related to program assignment.
• Maintains control and inventory of office equipment and supplies; communicates inventory needs to administrative staff.
• Collects statistics required for monthly, quarterly, and annual reporting and pretrial program performance measurements; conducts research and provides documentation as needed.
• Serves as a liaison to the court, District Attorney, Probation, and other criminal justice and treatment agencies.
• Assists with National Crime Information Center/Colorado Crime Information Center (NCIC/CCIC) certifications, including training and security compliance.
• Makes presentations to community groups, court services agencies, and stakeholders for education, marketing, and information sharing.
• Attends workshops and/or meetings as needed.
• Performs other duties as required.

Supervision Exercised

This classification requires supervising and monitoring performance for a regular group of employees or unit(s) including providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed. A first-line or second-line supervisor typically performs these tasks.

Supervision Received

Receives administrative supervision. This classification typically performs job duties and resolves conflict according to their own judgment and initiatives, requesting supervisory assistance only when necessary. Special projects are managed with little oversight, and assignments may be reviewed upon completion. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Knowledge of court procedures, criminal justice system, and Colorado state statutes pertaining to Pretrial Release.
• Ability to identify problems and develop and recommend solutions to management.
• Ability to maintain confidentiality.
• Ability to effectively supervise and train staff and ensure that assignments are completed in a safe, proper, and timely manner. Ability to objectively review, evaluate, and document the performance of employees.
• Ability to collect and analyze data and formulate reports.
• Ability to act in a diplomatic and courteous manner to de-escalate potential hostile situations.
• Ability to communicate effectively and establish working relationships with co-workers, County Staff, and the public. Ability to provide excellent customer service.
• Ability to work independently and as a part of a team.
• Ability to use a computer, basic office equipment, databases, and Microsoft Office programs, such as Word, Outlook, and Excel.
• Maintain regular and punctual attendance.

Required Education & Experience

• High school diploma or equivalent education.
• Three years of related experience in the criminal justice field.
• Associate’s degree in a related field may substitute for one year of the required experience.
• Bachelor’s degree in a related field may substitute for two years of the required experience.
• One year of experience in the Pretrial Services field.

Preferred Education & Experience

• Bachelor's degree in social science, criminal justice, political science, or related field.
• Previous supervisory or leadership experience.

Licenses/Certificates

• Must possess and maintain a valid driver's license.
• Must be approved as a sworn officer (PR Bond Commissioner) of the 4th Judicial District Court within thirty days of employment.
• Must obtain and maintain a Criminal Justice Information Systems (CJIS) Certificate within thirty days of employment.
• Must obtain NCIC/CCIC certification within sixty days of employment.
• National Association of Pretrial Services Agencies (NAPSA) Pretrial Release Certification required or must obtain within six months of employment.

Pre-Employment Requirements

• Must pass conditional post offer background investigation, motor vehicle record check, and drug screen.

Work Conditions

Duties are primarily performed in an office environment and may be performed in a secured detentions or court facility; some travel may be required. May be exposed to potentially rude and violent defendants.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.