Preston's Restaurant - Assistant Manager

Davita Inc.; Miami Beach (FL); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading hotel in Miami Beach is seeking a Restaurant Manager to oversee operations and staff within its dining outlet. The role involves managing day-to-day activities, ensuring customer satisfaction, and maintaining high standards of service. The ideal candidate will have previous experience in restaurant management and a proactive approach to guest interactions.

Qualifications

• Experience in restaurant management and operational oversight.
• Ability to train and supervise staff efficiently.
• Strong customer service orientation.

Responsibilities

• Oversees the overall management of the restaurant, including staffing and scheduling.
• Plans and executes budgets and forecasts.
• Ensures high-quality service and guest satisfaction.

Skills

Staff management

Customer service

Budget planning

Training

Problem solving

Job description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

This position is responsible for the overall management of the respective restaurant, including staffing, training, scheduling employees, and planning and coordinating all restaurant activities to ensure efficient operation of the department. The goal is to produce a quality product that exceeds guest expectations and hotel standards, delivered in a friendly and professional manner.

Job Specifics

• Greets and seats guests as needed, ensuring total guest satisfaction.
• Oversees employees and operations, ensuring organization, cleanliness, proper maintenance, and supplies.
• Provides floor coverage as needed.
• Coordinates with various hotel department heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary.
• Organizes the department through the creation of checklists, seating charts, pars, and centralizing information and supplies.
• Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management.
• Plans 30/60/90 day forecasts, yearly budgets, and employee needs. Promotes within and outside the hotel to generate sales.
• Controls product quality, service quality, general maintenance, discrepancies in deposits and checks, payroll, and costs to achieve higher profit, increased customer satisfaction, and uniform standards of operation.
• Evaluates reports supplied by supervisors and submits written observations as required.
• Directs staff towards the goals of the Loews Corporation as defined by management.
• Ensures proper handling of guest checks and payment transactions.
• Intervenes and/or fills in for employees when needed.
• Trains or supervises the training of all department employees.
• Notifies immediate supervisor promptly and fully of all problems or significant issues.
• Maintains a polite, friendly, and helpful attitude towards guests, management, and fellow employees.
• Attends all relevant hotel meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment and work areas.
• Executes emergency procedures according to hotel standards.
• Complies with safety regulations and procedures.
• Adheres to hotel policies and rules.
• Recycles whenever possible.
• Stays current with hotel information and updates.
• Follows hotel uniform and grooming standards.
• Performs other duties as assigned.