Prestige Beauty Store Manager - Lead & Grow Team

The Estée Lauder Companies; Boston (MA); On-site; USD 77,435,000 - 143,808,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision insurance

Wellness and family support programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation time

Job summary

The Estée Lauder Companies is seeking a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates in Boston. You will drive sales, customer service, and store operations while delivering exceptional customer experiences in a fast-paced cosmetics environment.

You will plan and execute in-store events, manage staff scheduling, and collaborate on business planning to recruit and retain customers, with a focus on leadership and coaching for a high-performing team.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with sales analysis, staff scheduling and cash reconciliation.

Responsibilities

• Lead and coach Sales Associates to hit sales, customer service and operational targets.
• Develop and execute an agile in-store business plan and events.
• Recruit, retain and coach a high-performing team and manage customer relationships.

Skills

Retail management

Coaching

Customer service

Sales analysis

Cash reconciliation

Inventory management

Microsoft Office

Tools

POS software

Job description

The Estée Lauder Companies is seeking a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates in Boston. You will drive sales, customer service, and store operations while delivering exceptional customer experiences in a fast-paced cosmetics environment.

You will plan and execute in-store events, manage staff scheduling, and collaborate on business planning to recruit and retain customers, with a focus on leadership and coaching for a high-performing team.