Prestige Beauty Store Leader

The Estée Lauder Companies; Elmhurst (NY); On-site; USD 77,000 - 110,000; Full time

Job summary

The Estée Lauder Companies in New York invites applications for a dynamic Store/Retail/Counter Manager to lead and develop our team, drive sales, deliver exceptional service, and manage day-to-day operations in a fast-paced cosmetics environment.

You will recruit and retain customers through strategic targeting, in-store events, and strong leadership, with opportunities for career progression within a prestige beauty leader.

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
• Previous retail operations experience including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience of creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead, coach and develop the team of Sales Associates to achieve sales, customer service and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and in-store events.
• Provide exceptional customer relationship management and drive a high performing team to meet goals.
• Collaborate with store leadership on inventory, visual merchandising and store operations.

Skills

Retail management

Customer service

Sales targets

Staff scheduling

In-store events

POS software

Microsoft Office

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies in New York invites applications for a dynamic Store/Retail/Counter Manager to lead and develop our team, drive sales, deliver exceptional service, and manage day-to-day operations in a fast-paced cosmetics environment.

You will recruit and retain customers through strategic targeting, in-store events, and strong leadership, with opportunities for career progression within a prestige beauty leader.