Prestige Beauty Advisor - Fragrance & Makeup Expert

LVMH Perfumes & Cosmetics; Las Vegas (NV); On-site; USD 41,000 - 44,000; Full time

Job summary

Guerlain in Las Vegas is seeking a Retail Sales Associate to drive fragrance and cosmetics sales while delivering exceptional customer service. You will build lasting client relationships and provide product consultations in a fast-paced luxury counter.

The role requires strong communication, organizational skills, and flexibility to meet business needs in a retail environment. LVMH’s Guerlain offers a dynamic team and opportunities to grow within the brand.

Qualifications

• Ability to effectively manage customer expectations and build loyal customer relationships.
• Excellent organizational skills.
• Superior written and verbal communication skills.
• CRT experience and aptitude in learning how to access computer-based inventory and order status detail.
• Knowledge of Microsoft Office for Windows and Excel.
• Based in assigned retail locations for the sale of Guerlain products.
• Availability must meet needs of the business.
• Must be able to work in a retail environment: light lifting, standing at counter.

Responsibilities

• Achieve retail sales goals or annual productivity goals and fragrance service to clients and develop client relationships to build repeat sales and brand loyalty.
• Provide full-range customer service including product information, sales, and execution of all in-store events.
• Ensure that all communications with customers are courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well-organized and well-presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Guerlain and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, artistry, and fragrance.
• Resolve customer issues or questions by telephone, text, or email, including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer.
• Special projects and miscellaneous duties as dictated by the needs of the business.
• Conduct all other job-related activities.

Skills

Customer relations

Organizational skills

Communication skills

CRT experience

Microsoft Office

Tools

Microsoft Excel

Job description

Guerlain in Las Vegas is seeking a Retail Sales Associate to drive fragrance and cosmetics sales while delivering exceptional customer service. You will build lasting client relationships and provide product consultations in a fast-paced luxury counter.

The role requires strong communication, organizational skills, and flexibility to meet business needs in a retail environment. LVMH’s Guerlain offers a dynamic team and opportunities to grow within the brand.