Prestige Beauty Advisor

ULTA Beauty; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading beauty retailer that values passion and creativity. As a Prestige Beauty Advisor, you will engage with guests to enhance their beauty experience by providing exceptional service and expert product knowledge. This role offers the opportunity to contribute to a vibrant atmosphere where beauty enthusiasts thrive. You will play a crucial role in maximizing sales in the prestige category while fostering strong customer relationships. If you are passionate about beauty and enjoy helping others discover their unique style, this is the perfect opportunity for you to shine in a supportive and inclusive environment.

Qualifications

• High school diploma preferred; cosmetology or esthetician license required by state law.
• 1 year of relevant work experience or equivalent combination of education and experience preferred.

Responsibilities

• Maximize sales in the prestige category by engaging guests and assisting in product selection.
• Ensure exceptional service by personalizing guest experiences and informing about promotions.

Skills

Guest Service

Communication Skills

Customer Relationship Management

Teamwork

Education

High School Diploma

Cosmetology or Esthetician License

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. This position supports the Sales Manager (SM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

The PBA is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position:

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, retail shrink, and omni-channel sales, focusing on the prestige category and iconic brands.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, and informing guests of current promotions.
• Courteously handle sales, refunds, and exchanges.
• Routinely perform makeup applications, skincare analysis, and product demonstrations with guests.
• Book appointments for, and support the execution of, services and in-store events.
• Stay informed regarding new and existing industry trends and products.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment that supports teammates and guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training to enable continuous professional development.

Process

• Ensure compliance with Ulta Beauty’s policies and procedures.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping work area replenished and ensuring hygiene standards.
• Maintain outstanding store operational standards.
• Participate in merchandise resets and inventory procedures.
• Share the benefits of the guest loyalty program with guests.
• Protect company assets by following loss prevention best practices.
• Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education

• High school diploma preferred.
• Cosmetology or esthetician license where required by state law.

Experience

• 1 year of relevant work experience or equivalent combination of education and experience preferred.

Skills

• Demonstrates a passion for prestige product and guest service.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.

SPECIAL POSITION REQUIREMENTS

• Work a flexible schedule including days, evenings, weekends, and holidays.
• Attend corporate business meetings and conferences.

WORKING CONDITIONS

• Frequent mobility throughout the store during shift.
• Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine reasonable accommodations.

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws.