Prestige Beauty Advisor

ULTA Beauty; Murfreesboro (TN); On-site; USD 10,000 - 60,000; Full time

Job description

We consider applications for this position on an ongoing basis.

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. This position supports the Sales Manager (SM) through a focus on performance, people, and process. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

The PBA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position:

Performance

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, and omni-channel sales, with a specific focus on the prestige category and iconic brands.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, including greeting and engaging every guest, personalizing service, and informing guests of current promotions.
• Courteously handle sales, refunds, and exchanges.
• Routinely perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales.
• Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment that supports teammates and guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training to enable continuous professional development and drive prestige sales performance.

Process

• Ensure compliance with Ulta Beauty’s policies and procedures.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping the prestige work area replenished and maintained.
• Maintain outstanding store operational standards, including cleanliness of the salesfloor and other areas.
• Participate in completing merchandise resets and processing shipment using Ulta Beauty’s technology.
• Share the benefits of the guest loyalty program with guests.
• Protect company assets by following loss prevention best practices.
• Execute other operational tasks as directed.

JOB QUALIFICATIONS

Education

• High school diploma is preferred.
• Cosmetology, esthetician or demonstrator’s license where required by state law.

Experience

• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.

Skills

• Demonstrates a passion for guest service and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.

SPECIAL POSITION REQUIREMENTS

• Work a flexible schedule to include days, evenings, weekends, and holidays.
• Attend corporate business meetings and conferences, including overnight stays.

WORKING CONDITIONS

• Frequent mobility throughout the store during shift.
• Frequent standing, bending, reaching, and lifting during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation.

ABOUT

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier destination for cosmetics, fragrance, skincare products, hair care products, and salon services.