PreService Representative

USA Health; Mobile (AL); On-site; USD 25,000 - 34,000; Part time

Job summary

USA Health in Mobile, AL is seeking a part-time Insurance Verification Specialist to support our medical office and hospital operations. You will verify patient coverage, handle precertifications, submit documentation to payers, and coordinate with departments to avoid delays.

A high school diploma or equivalent and at least two years of insurance verification or precertification experience in a medical setting are required. Proficiency with EMR systems and payer portals is a plus.

Qualifications

• Requires two years of insurance verification and/or precertification experience in a medical office or hospital setting.
• Proficiency with EMR systems and payer portals preferred.
• Attention to detail and ability to handle sensitive information.

Responsibilities

• Abides by compliance requirements and hospital policies while performing duties.
• Verifies patient coverage and processes precertifications.
• Submits documentation to payers and coordinates with departments to prevent delays.
• Interacts with patients, payers, and providers to obtain necessary information.
• Maintains prompt attendance and adheres to schedule as defined.

Skills

Insurance verification

Precertification

Medical office experience

Education

High school diploma or equivalent

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.

USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

Responsibilities

Abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization’s values; adheres to hospital policies including confidentiality; requires minimal supervision to safely perform essential functions; utilizes proper body mechanics when moving equipment and supplies that are necessary to perform essential functions; reports broken or malfunctioning equipment to supervisor or manager; initiates requests, follows up to provide additionally required information, tracks progress, expedites responses from insurance carriers and other payers, and maintains contact with patients, departments and providers to keep them continuously informed; tracks, reports, and escalates service issues arising from requests for authorizations, financial assistance or other issues that delay service, to ensure patient access and to avoid delays that may interrupt care of therapies; obtains clinical, lab and medical testing documentation from at least two EMR’s and from paper documentation for submission to payers; interacts with all necessary portals to submit authorization requests electronically to receive as timely of responses as possible, using websites and telephone services as needed; participates in regular group discussions regarding effectiveness of service by reviewing results, including any denials for reason under the purview of this position; participates in work-group discussions and on committees as assigned; participates in Performance Improvement activities as assigned; regular and prompt attendance; ability to work the schedule as defined and overtime as required; related duties as required.

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

High school diploma or equivalent and two years of insurance verification and/or precertification experience in a medical office or hospital setting.

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis.

EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.