Prescription Refill Representative

Providence; Mission Hills (CA); On-site; USD 34,000 - 52,000; Part time

Job summary

Providence is seeking a part-time Prescription Renewal Representative in Mission Hills, CA to handle renewal requests under pharmacist supervision. The role focuses on accuracy, patient satisfaction, and adherence to protocols, working on-site in a 0.01 FTE capacity.

Full responsibilities include processing renewals and coordinating with physicians and pharmacies to ensure timely medication refills, while delivering excellent customer service to patients.

Qualifications

• H.S. Diploma or GED is required.
• Minimum 2 years of pharmacy technician experience.

Responsibilities

• Process prescription renewal requests under established protocols.
• Serve as liaison between patients, physicians and pharmacies to ensure timely refills.
• Provide exceptional customer service to maintain patient satisfaction.

Skills

Prescription renewals

Customer service

Interpersonal skills

Education

HS Diploma or GED

Tools

Pharmacy software

Job description

Mission Hills, CA, United States (On-site)

Job Info

• Locations Facey Sepulveda Annex-Mission Hills(HR) (On-site)
• Job Schedule Part time
• Job Shift Day
• FTE 0.01
• Minimum Salary 25.00
• Maximum Salary 37.98

Job Description

The Prescription Renewal Representative is responsible for handling all aspects of processing prescription renewal requests. The Prescription Renewal Representative works under the supervision of pharmacy services and working within established protocols and/or as an agent of for the provider authorizing prescription refills. This position plays a key role in maintaining a high level of patient satisfaction by providing patients with exceptional customer service and serving as the liaison between patients, physicians and pharmacies.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• H.S. Diploma or GED.
• 2 years Pharmacy technician experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits .