PresalesCustomer Service Representative

Crunch Fitness - JFF North America; Mobile (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Gym Membership

401(k)

Employee discounts

Flexible schedule

Free uniforms

Training & development

Job summary

Crunch Fitness - JFF North America is seeking a Presales Customer Service Representative at our Mobile club. The role focuses on creating brand awareness, distributing flyers, and generating potential leads while delivering top-notch customer service to members and prospects.

You will greet and check in members, assist with member updates, manage the POS system, and help maintain an inviting, clean club environment. Part-time hours with benefits like a gym membership.

Qualifications

• High school diploma or equivalent.
• Customer service experience (1 year preferred).
• CPR/AED certification is required.
• Basic computer proficiency.
• Professional attitude and upbeat personality.
• Effective communication skills.
• Ability to multi-task in a busy environment.

Responsibilities

• Create brand awareness in surrounding areas.
• Distribute flyers to surrounding areas.
• Obtain leads for surrounding area.
• Inform prospective members about memberships and current promotions.
• Greet and check in members, guests, and prospective members.
• Answer phone calls politely and professionally.
• Update member accounts as needed.
• Ensure retail items are stocked.
• Operate the POS system and process payments.
• Maintain club cleanliness and neatness.
• Perform other duties as assigned.

Skills

Customer service experience

CPR/AED certification

Basic computer proficiency

Professional attitude

Upbeat personality

Effective communication

Multi-tasking

Education

High school diploma or equivalent

Job description

Benefits

• Free Gym Membership
• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Club Role – Presales Customer Service

Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!

Job Summary

The Presales Customer Service Representative role consists of creating brand awareness, distributing flyers and potential leads for the facility. Also ensuring all members, guests, and prospective members receive top-notch customer service.

Duties & Responsibilities

• Creating brand awareness to surrounding areas
• Distributing flyers to surrounding areas
• Obtaining leads to surrounding area
• Inform prospective members about our membership options and current promotions
• Greet and check in all members, guests, and prospective members
• Answer phone calls in a polite and professional manner
• Facilitate necessary updates to members’ accounts
• Ensure all retail items are fully stocked
• Operate the POS system and accept payments
• Assist in maintaining the neatness and cleanliness of the club
• Other duties as assigned

Compensation

• Part time employee
• Hourly rate
• Complimentary gym membership

Qualifications

• High school diploma or equivalent
• Customer service - 1 year (preferred)
• CPR/AED certification (required)
• Basic computer proficiency
• Professional attitude
• Upbeat and positive personality
• Efficient and effective communication skills
• Ability to multi-task and excel in a busy environment

Job Requirements

• Pass drug screening
• Background check