Prepress Graphic Design and Customer Service

Yakima Label, LLC; Union Gap (WA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid holidays

Vacation time

401(k) and retirement plan

Paid time off

Job summary

Yakima Label, LLC in Union Gap, WA is seeking an onsite prepress graphic designer to manage file processing, proofs and production updates while delivering responsive customer support. You will create print-ready PDFs, assist customers by phone and email, and stay current with Adobe Illustrator and office tools in a fast-paced team environment.

You will assist customers by phone and email, provide file preparation guidance for printing, create print-ready PDFs, stay current with Adobe

Qualifications

• Ability to lift up to 35 lbs.
• Great attention to detail.
• Self-motivated with the ability to multitask.
• Exceptional verbal and written communications skills.
• Excellent computer skills.
• Ability to thrive in a fast-paced environment.
• Sitting and/or standing for long periods.
• Ability to work independently and as a team member.

Responsibilities

• Receive, manipulate, and process customer files.
• Communicate with customers via phone and email to assist and educate them on preparing files for printing.
• Create print-ready PDFs for proofing, imposition, and production.
• Stay current on latest technologies and software tools.
• Answer telephones and take orders when needed.
• Provide email and telephone support to customers.

Skills

Lifting 35 lbs

Tools

Adobe Illustrator

Microsoft Office

QuickBooks

Bartender

Job description

This onsite role supports prepress graphic design and day-to-day production processing while also providing customer service for Yakima Label, LLC in Union Gap, WA.

Role Overview

The position involves receiving and processing customer files, updating artwork for proofs and plates, and maintaining online portal updates tied to orders and job processing. You will also assist customers through phone and email, including answering calls and supporting customers with file preparation guidance for printing.

Responsibilities

• Receive, manipulate, and process customer files.
• Communicate with customers via phone and email to assist and educate them on preparing files for printing.
• Create print-ready PDFs for proofing, imposition, and production.
• Stay current on latest technologies and software tools.
• Answer telephones and take orders when needed.
• Provide email and telephone support to customers.

Required Skills & Qualifications

• Ability to lift up to 35 lbs.
• Ability to work independently and as a team member.
• Great attention to detail.
• Self-motivated with the ability to multitask.
• Exceptional verbal and written communications skills.
• Excellent computer skills.
• Ability to thrive in a fast-paced environment.
• Sitting and/or standing for long periods of time.

Tools & Technologies

• Adobe Illustrator (Adobe Suite knowledge required)
• Microsoft Office Suite
• QuickBooks
• Bartender

Compensation

$18.00 to $23.00 per hour to start (DOE), with room for growth.

Benefits

• Health insurance and health & dental insurance
• Dental insurance
• Paid holidays
• Vacation time
• 401(k) and retirement plan
• Paid time off

Schedule & Work Setting

• 8-hour shift (8AM to 5PM)
• Monday through Friday, with occasional weekend availability
• Works from the Yakima office

Core Values

• Accountability
• Sense of urgency
• Quality of work
• Communication
• Teamwork
• Respect