Prepared Foods Production Pro | Customer Service & Quality

Whole Foods Market; Monterey (CA); On-site; USD 28,000 - 35,000; Part time

Benefits offered by this job

Whole Benefits

Store discount

Health & wellness support

Job summary

Whole Foods Market in Monterey, CA is hiring a Team Member to support Prepared Foods with production, labeling, rotation, stocking, and sanitation. You will deliver friendly, efficient service, help customers understand products, and help maintain a clean, organized department to meet WFM standards.

The role requires strong teamwork, reliable attendance, and the ability to work a flexible schedule including nights, weekends, and holidays.

Qualifications

• Thorough product knowledge.
• Ability to prepare recipes per batch.
• Market condition information for customers.
• Understanding spoilage and waste impact.
• Merchandising expectations knowledge.
• Strong communication and teamwork.
• Clear respectful information delivery.
• Meet customer service expectations.
• Follow directions and time management.
• Passion for natural foods and WFM mission.
• Strong work ethic in fast-paced environment.
• Understanding of WFM quality goals.

Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures that walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Product knowledge

Communication skills

Teamwork

Time management

Customer service

Food safety

Job description

Whole Foods Market in Monterey, CA is hiring a Team Member to support Prepared Foods with production, labeling, rotation, stocking, and sanitation. You will deliver friendly, efficient service, help customers understand products, and help maintain a clean, organized department to meet WFM standards.

The role requires strong teamwork, reliable attendance, and the ability to work a flexible schedule including nights, weekends, and holidays.