Prepared Foods Production & Customer Service Associate

Whole Foods Market; Miami (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market seeks Team Members to support Prepared Foods by assisting with production, labeling, and rotating stock. You will ensure quality, maintain cleanliness, and provide friendly, efficient customer service in a fast-paced environment.

Flexibility to work various shifts, including evenings and weekends, is required. A passion for natural foods and a commitment to Whole Foods Market values are essential.

Qualifications

• Thorough knowledge of products and ingredients.
• Ability to prepare recipes per batch sizes.
• Ability to access market conditions information and relay to customers.
• Understand spoilage and waste and its impact on department profits.
• Knowledge of merchandising expectations within the department.
• Strong to excellent communication and team-work ability.
• Deliver information clearly to customers, vendors, and team members.
• Meet customer service expectations in all interactions.
• Follow directions, with good time management and organization.
• Passion for natural foods and Whole Foods Market mission.
• Strong work ethic and ability to work fast-paced environments with urgency.
• Understand and comply with WFM quality goals.

Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are labeled, dated, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures cooking/production follows recipes and measurement devices.
• Helps customers understand WFM products vs conventional stores.
• Keeps walk-ins and freezers clean and organized.
• Arrives on time, groomed, and ready to work; attends trainings and meetings.
• Provides excellent customer service and uses suggestive selling techniques.
• Maintains proper signs and pricing; reports safety hazards.

Skills

Product knowledge

Recipe preparation

Market awareness

Waste management

Merchandising knowledge

Communication skills

Customer service

Following procedures

Work ethic

Quality standards

Job description

Whole Foods Market seeks Team Members to support Prepared Foods by assisting with production, labeling, and rotating stock. You will ensure quality, maintain cleanliness, and provide friendly, efficient customer service in a fast-paced environment.

Flexibility to work various shifts, including evenings and weekends, is required. A passion for natural foods and a commitment to Whole Foods Market values are essential.