Prepared Foods Production Associate — Customer-Focused

Whole Foods Market; Phoenix (AZ); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market in Phoenix seeks team members to support Prepared Foods, ensure proper labeling and freshness, and assist customers with knowledgeable service. You will follow SOPs, rotate products, and maintain clean displays across departments.

Role requires lifting up to 50 pounds, flexible scheduling, and a proactive, friendly attitude to uphold our store standards and customer-first approach.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds.
• Flexible schedule including nights, weekends, and holidays.
• Ability to work in a fast-paced environment.
• Diligence in following recipes and SOPs.

Responsibilities

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures that walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.

Skills

Product knowledge

Batch recipes

Market info

Spoilage awareness

Merchandising

Communication

Customer interaction

Time management

Work ethic

Quality goals

Job description

Whole Foods Market in Phoenix seeks team members to support Prepared Foods, ensure proper labeling and freshness, and assist customers with knowledgeable service. You will follow SOPs, rotate products, and maintain clean displays across departments.

Role requires lifting up to 50 pounds, flexible scheduling, and a proactive, friendly attitude to uphold our store standards and customer-first approach.