Prepared Foods Assistant Team Leader

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Giant Eagle, Inc. in Pittsburgh is seeking a Prepared Foods Team Leader/Manager to guide team members, coach and mentor, and drive merchandising initiatives while building lasting customer relationships.

The role requires 1–3 years experience, a high school diploma, and a Food Safety certification. Candidates must be able to lift up to 50 pounds and demonstrate strong leadership in a fast-paced grocery setting.

Qualifications

• 1–3 years of experience in retail food service.
• Food Safety experience preferred.
• High school diploma or equivalent required.
• Food Safety certification required.

Responsibilities

• Maintain food safety and sanitation standards.
• Supervise prepared foods team and manage schedules.
• Assist in controlling operating expenses and food/labor costs, and review P&L/LOB reports.
• Organize department workflows, assign tasks, and enforce company policies.
• Support in-store promotions, sampling, and events to boost profits.
• Maintain food storage areas, labeling, dating, cross-contamination controls, and temperature checks.
• Maintain accurate department records for audits and inspections.
• Review customer satisfaction and mystery shopper results with the team to drive improvement.
• Help meet out-of-stock goals and develop future leaders for the department.
• Prepare food for customers by chopping, cooking, grilling, and presenting as needed.

Skills

Team leadership

Coaching & mentoring

Food safety experience

Education

High school diploma or equivalent

Job description

Job Summary

To provide leadership to Team Members in all aspects of the department through coaching and mentoring. To stimulate the growth of the business by implementing merchandising initiatives and building lifelong relationships with our customers.

Job Description

Experience Required: 1 to 3 years

Experience Desired: Food Safety experience

Education Desired: High school diploma or equivalent

Certification or Licensing Required: Food Safety

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain food quality standards without variation; maintain high standards of food safety and sanitation; and maintain all equipment in good working order.
• Supervise prepared food team members to achieve maximum production and efficiency when Prep Foods Team Leader/Manager is not there.
• Assist Prepared Foods Team Leader/Manager in controlling operating expenses and achieve budgeted food and labor cost; understand P&L/LOB reports.
• Manage the department team members by writing schedules and work assignments and enforcing all company policies.
• Increase profits by supporting in store ads, sampling, and special events. Being aware of competitors in area.
• Organize and maintain all food storage areas in accordance with health and safety requirements. Including labeling/code dating, cross contamination, and temperature.
• Maintain accurate department records to ensure documentation is available for review during various audits.
• Analyze the Customer Satisfaction Survey and Mystery Shopper reports to identify areas in which improvement is needed. Work together with Prepared Foods Team Leader/Manager to coach team member(s) accordingly.
• Ensure that proper procedures are being followed to meet the out-of-stock percentage goal.
• Promote the continuous development of team members and identify candidates for Management Development Program.
• Prepare food for customers by cooking, frying, and grilling. Process includes prep work such as chopping, dicing, and slicing.
• Reading recipes and following instructions.
• Set up Gourmet food cases, maintain display throughout the day.
• Package, weigh, and display food for Grab and Go case. Check dates on products routinely.
• Suggestive selling with knowledge of products in department. Sampling products for customers.