Premium Valet & Guest Services Specialist

Koloa Landing Poipu Beach Resort; Koloa (HI); On-site; USD 25,000 - 39,000; Full time

Job summary

Koloa Landing Poipu Beach Resort is seeking a friendly valet/guest services associate to greet arriving guests, assist with luggage, and escort them to rooms on-site.

You will provide information on hotel services, coordinate with other departments, and safely operate guest vehicles in a courteous, customer-focused environment. Prior hospitality preferred; valid driver's license required; must be 25+ to drive shuttle.

Qualifications

• High school or equivalent education required.
• Prior hospitality experience preferred.
• Must have valid driver license.
• Must be at least 25 years old to operate a shuttle or drive guests.

Responsibilities

• Greet and welcome arriving guests and escort to rooms.
• Assist with luggage handling and loading/unloading.
• Call taxi for guests and provide information on services and local attractions.
• Maintain and supervise bag transfers and amenity deliveries.
• Drive guest vehicles and ensure safety and traffic compliance.

Skills

Customer relations

Communication skills

Self-driven

Independence

Education

High school or equivalent

Tools

Windows OS

MS Office

PMS

PBX

Key system

POS

Job description

Koloa Landing Poipu Beach Resort is seeking a friendly valet/guest services associate to greet arriving guests, assist with luggage, and escort them to rooms on-site.

You will provide information on hotel services, coordinate with other departments, and safely operate guest vehicles in a courteous, customer-focused environment. Prior hospitality preferred; valid driver's license required; must be 25+ to drive shuttle.