Premium Suite Bartender: Upsell & Guest Experience

Oak View Group; Des Moines (IA); On-site; USD 12,000 - 15,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group is seeking a Suite Bartender to serve beverages at events in Des Moines, IA. The role is part-time, pays an hourly rate of $10.00 and is tip eligible, with benefits for part-time roles including a 401(k) Savings Plan and 401(k) matching.

The position requires a friendly, professional demeanor, ability to work in a fast-paced environment, and availability for events as scheduled. It remains open until November 27, 2026.

Qualifications

• High school diploma preferred.
• Six months or more experience bartending in a similar environment.
• Accurate and responsible cash handling skills.
• Detail-oriented, organized, and able to multi-task & prioritize in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Professional interpersonal communication skills with co-workers, guests, and managers.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages).
• Requires strict confidentiality with regard to private company information, including event guests, event contracts, and suite owners.
• Ability to acquire TEAM / TIPS certification for service of alcohol.
• Ability to work a flexible schedule, including nights, weekends, and long hours.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
• Maintain TEAM / TIP’s certification for service of alcohol.

Skills

Bartending experience

Cash handling

Attention to detail

Multi-tasking

Team-oriented

Interpersonal skills

Basic math

Confidentiality

TEAM/TIPS certification

Flexible schedule

Education

High school diploma or equivalent

Job description

Oak View Group is seeking a Suite Bartender to serve beverages at events in Des Moines, IA. The role is part-time, pays an hourly rate of $10.00 and is tip eligible, with benefits for part-time roles including a 401(k) Savings Plan and 401(k) matching.

The position requires a friendly, professional demeanor, ability to work in a fast-paced environment, and availability for events as scheduled. It remains open until November 27, 2026.