Premium Suite Attendant | Part-Time | Fifth Third Park

Oak View Group; Spartanburg (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading venue management company as a Premium Suite Attendant. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional hospitality experiences. You'll be responsible for providing personalized service to guests, ensuring their needs are met, and maintaining the cleanliness of premium suites. With a focus on attention to detail and effective communication, you'll contribute to creating memorable experiences for high-profile guests. If you enjoy working in a vibrant atmosphere and have a knack for customer service, this position is a fantastic opportunity to shine in the live event industry.

Benefits

401(k) savings plan

401(k) matching

Tips

Qualifications

• Minimum of a high school education is required.
• Strong interpersonal skills for polite and professional guest interactions.

Responsibilities

• Serve food and beverages to guests while maintaining cleanliness.
• Multitask and prioritize tasks during busy periods to ensure a world-class experience.

Skills

Customer Service Skills

Attention to Detail

Time Management

Problem-Solving Skills

Stamina and Endurance

Manual Dexterity

Education

High School Diploma or GED

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

We’re excited to announce we are looking for talented Premium Suite Attendants to follow direction from the Director of Premium and Catering Manager to deliver a unique hospitality food and beverage service offering for our premium suites. In this role, you will be a part of an awesome team of colleagues who instinctively strive to exceed expectations, to support us in creating the best MiLB experience.

This role pays an hourly rate of $15, plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Work independently when required using your own initiative.
• Multitask and prioritize during busy periods; taking on any necessary tasks to help deliver a world-class experience.
• Effective communication and organizational skills, and the ability to work under pressure.
• Set up and refresh food and beverage stations, including snacks, drinks, and catering orders.
• Serve food and beverages to guests as per their preferences.
• Ensure that any special dietary requests are accommodated.
• Maintain the cleanliness of food areas.
• The Suite Attendant’s primary goal is to offer high-level, personalized service to guests while maintaining the cleanliness and readiness of the suite. Their role is crucial in ensuring an elevated guest experience in high-end or exclusive environments.

Qualifications

• High School Diploma or GED: A minimum of a high school education is often required.
• Previous Experience: While formal experience may not always be necessary, previous work in hospitality, customer service, or housekeeping can be an advantage.
• Experience in VIP or Luxury Services: Experience in handling high-profile guests or working in luxury settings is often preferred.
• Customer Service Skills: Strong interpersonal and communication skills to interact with guests in a polite, friendly, and professional manner.
• Attention to Detail: Ability to notice and address small details to ensure the suite is clean, organized, and stocked.
• Time Management: Ability to manage multiple tasks efficiently while maintaining high standards of service.
• Problem-Solving Skills: Ability to quickly resolve any guest concerns or issues in a calm and professional manner.
• Stamina and Endurance: The role may require long hours on your feet, moving furniture or equipment, and performing physical tasks such as cleaning and restocking.
• Manual Dexterity: Ability to handle small tasks like arranging food, arranging linens, or adjusting decorations.
• Lifting: Some suites may require lifting light to moderate objects, such as trays of food, boxes, or cleaning equipment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.