Premium Staffing Coordinator

asmglobal; New Orleans (LA); On-site; USD 20,664 - 34,440; Full time

Job summary

Legends is seeking a Premium Staffing Coordinator to ensure the Caesars Superdome events are fully staffed and run smoothly. You will partner with operations and HR to schedule orientations, train staff, and manage on-site deployment during events.

Responsibilities include coordinating suites, maintaining training logs, answering inquiries, reconciling gratuities, and ensuring policy compliance across shifts.

Responsibilities

• Coordinate and schedule new hire orientation and retraining classes.
• Maintain training logs.
• Partner with operators to determine staffing levels during events.
• Develop detailed suite assignment matrices and schedules.
• Provide critical on-site support during events / real-time deployment changes.
• Answer phones.
• Interact with staff, resolve staffing related issues.
• Partner with other managers as necessary.
• Assist with event day employee check-in processes and procedures.
• Ensure compliance with company policies and procedures.
• Work with Staffing Office personnel and operations team to ensure event staffing levels are met.
• Close events by reconciling premium suite gratuities and tips.
• Other duties as assigned.

Job description

The Role:

The Premium Staffing Coordinator is an integral part of delivering our promise to our customers and clients at one of our iconic venues. The Premium Staffing Coordinator will play a critical role in ensuring the company venues are fully staffed for all events. Moreover, the staffing coordinator will also support all other staffing-related functions. The staffing coordinator will work with both the operations team and human resources departments as applicable

ESSENTIAL DUTIES:

• Working with human resources and operations managers to coordinate and schedule both new hire orientation and retraining classes.
• Maintain training logs.
• Partnering with operators to determine staffing levels during events.
• Developing and executing detailed suite assignment matrices and schedules staff
• Critical on-site support during events / real-time deployment changes
• Answer phones.
• Interact with staff, resolve staffing related issues.
• Partner with other managers, as necessary.
• Assists with and further develops event day employee "check in processes and procedures."
• Works together with management to ensure compliance with company policies and procedures.
• Works with Staffing Office personnel and operations team to ensure all event staffing levels are met.
• Closure of events by reconciliation of premium suite gratuities and tips
• Other duties as assigned.

WORKING CONDITIONS:

• Location: On Site(Caesars Superdome New Orleans, LA)

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

• The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.